Data Center Operations Engineer, DCO (Data Center Operations)
Amazon, San Francisco, CA, United States
Data Center Operations Engineer, DCO (Data Center Operations)
Job ID: 10374439 | Amazon Corporate Services Korea LLC
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. We support our customers 24x7 all year, so work is by shift, on‑call or a combination.
Key Responsibilities
Maintain a high level of system reliability by prioritizing and resolving trouble tickets related to systems and network hardware problems.
Linux server and XEN service virtualization troubleshooting.
Remediate physical layer outages on both systems and network.
Participate in data center power & cooling events – 24x7 on‑call requirements and shift rotations.
Install & configure racks in‑line with internal SLAs.
Triage & resolve trouble tickets for all devices.
Physical replacement of server and network devices.
Define metrics to increase customer uptime.
Enforce Amazon’s security best practices.
Interact with third‑party vendors & contractors.
Contribute ideas to improve operational efficiency.
Participate in and deliver on a number of local, regional, and global projects.
Participate in team meetings for metric analysis and project status updates.
Contribute in building the world’s largest cloud infrastructure.
Cover 24x7 shift rotation.
시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
Linux 서버 및 XEN 서비스 가상화 문제 해결
시스템 및 네트워크의 물리적 계층 중단 재조정
데이터 센터 전력 및 냉각 이벤트 해결 지원
외부/계약 업체와의 협업
보안 및 안전 관련 프로세스 및 지침 준수
24x7 On-Call 교대 근무
서버 및 네트워크 장치의 물리적 교체
DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
글로벌 프로젝트 참여 기회 제공
Basic Qualifications
3+ years of IT infrastructure experience.
Basic understanding of data center facilities.
Solid understanding of Linux/Unix administration and server hardware troubleshooting with hands‑on experience.
Preferred Qualifications
Data center operation experience.
Network certification – CCENT/CCNA, Network+.
Scripting skills – Bash, Python, Perl, etc.
Project coordination or management experience.
Bilingual (Korean/English).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Job ID: 10374439 | Amazon Corporate Services Korea LLC
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. We support our customers 24x7 all year, so work is by shift, on‑call or a combination.
Key Responsibilities
Maintain a high level of system reliability by prioritizing and resolving trouble tickets related to systems and network hardware problems.
Linux server and XEN service virtualization troubleshooting.
Remediate physical layer outages on both systems and network.
Participate in data center power & cooling events – 24x7 on‑call requirements and shift rotations.
Install & configure racks in‑line with internal SLAs.
Triage & resolve trouble tickets for all devices.
Physical replacement of server and network devices.
Define metrics to increase customer uptime.
Enforce Amazon’s security best practices.
Interact with third‑party vendors & contractors.
Contribute ideas to improve operational efficiency.
Participate in and deliver on a number of local, regional, and global projects.
Participate in team meetings for metric analysis and project status updates.
Contribute in building the world’s largest cloud infrastructure.
Cover 24x7 shift rotation.
시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
Linux 서버 및 XEN 서비스 가상화 문제 해결
시스템 및 네트워크의 물리적 계층 중단 재조정
데이터 센터 전력 및 냉각 이벤트 해결 지원
외부/계약 업체와의 협업
보안 및 안전 관련 프로세스 및 지침 준수
24x7 On-Call 교대 근무
서버 및 네트워크 장치의 물리적 교체
DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
글로벌 프로젝트 참여 기회 제공
Basic Qualifications
3+ years of IT infrastructure experience.
Basic understanding of data center facilities.
Solid understanding of Linux/Unix administration and server hardware troubleshooting with hands‑on experience.
Preferred Qualifications
Data center operation experience.
Network certification – CCENT/CCNA, Network+.
Scripting skills – Bash, Python, Perl, etc.
Project coordination or management experience.
Bilingual (Korean/English).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr