Work Based Learning Program Data Center Operations Technician
Amazon Web Services (AWS), Herndon, VA, United States
Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the inventions they rely on. We work on challenging problems in a complex supply chain and seek talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with teams across AWS to deliver high standards for safety and security while providing scalable capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Position
Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires reporting to a site location. There are multiple WBLP trainee openings in 2026 in Northern Virginia facilities. Trainees will participate in a 12-month work and training program.
Responsibilities
Perform server rack installations, hardware break-fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed.
Serve as a contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
Perform on-call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives based on analysis of operational issues.
Successfully complete the 12-month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones.
Daily Life
Day-to-day activities vary; you may be required to work shifts that include days
ights/weekends/holidays. Traveling within the regional work area is required. A reliable personal vehicle and valid driver’s license may be needed for travel as company transportation is not provided.
Physical Requirements
Regularly lift and/or move up to 40 pounds; assist with group lifts for 41+ pounds.
Work in an environment that operates 24/7 with possible after-hours support.
Work in cramped, elevated, and noisy environments; bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day.
A s c e n d / d e s c e n d ladders, stairs, and gangways safely.
Tolerance for non‑climate-controlled environments with temperature fluctuations.
Qualifications
Basic:
High school or equivalent; 18 years of age or older; willingness to participate in shift rotations to support 24/7 data center operations.
Preferred:
Knowledge of computer hardware components and operating systems; experience with Microsoft Office; experience managing work and priorities through a ticketing system; STEM courses or vocational education.
Other
Amazon is an equal opportunity employer and does not discriminate on protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, please visit the Amazon accommodations page. Visa sponsorship is not provided for these positions. Travel within the regional work area may be required. Salary and benefits information is location-specific.
Job ID: A3185569
#J-18808-Ljbffr
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the inventions they rely on. We work on challenging problems in a complex supply chain and seek talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with teams across AWS to deliver high standards for safety and security while providing scalable capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Position
Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires reporting to a site location. There are multiple WBLP trainee openings in 2026 in Northern Virginia facilities. Trainees will participate in a 12-month work and training program.
Responsibilities
Perform server rack installations, hardware break-fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed.
Serve as a contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
Perform on-call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives based on analysis of operational issues.
Successfully complete the 12-month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones.
Daily Life
Day-to-day activities vary; you may be required to work shifts that include days
ights/weekends/holidays. Traveling within the regional work area is required. A reliable personal vehicle and valid driver’s license may be needed for travel as company transportation is not provided.
Physical Requirements
Regularly lift and/or move up to 40 pounds; assist with group lifts for 41+ pounds.
Work in an environment that operates 24/7 with possible after-hours support.
Work in cramped, elevated, and noisy environments; bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day.
A s c e n d / d e s c e n d ladders, stairs, and gangways safely.
Tolerance for non‑climate-controlled environments with temperature fluctuations.
Qualifications
Basic:
High school or equivalent; 18 years of age or older; willingness to participate in shift rotations to support 24/7 data center operations.
Preferred:
Knowledge of computer hardware components and operating systems; experience with Microsoft Office; experience managing work and priorities through a ticketing system; STEM courses or vocational education.
Other
Amazon is an equal opportunity employer and does not discriminate on protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, please visit the Amazon accommodations page. Visa sponsorship is not provided for these positions. Travel within the regional work area may be required. Salary and benefits information is location-specific.
Job ID: A3185569
#J-18808-Ljbffr