Front Office Manager
RPMGlobal, Independence, KS, United States
FRONT OFFICE MANAGER – The Sundays, Hamilton Island
Hamilton Island is seeking an experienced and passionate Front Office Manager to join the team at The Sundays, our luxury boutique hotel designed for families. This is a unique opportunity to play a key role in delivering a guest experience built around relaxation, connection and the joy of a perfect Sunday.
Located in the heart of the Whitsundays, The Sundays offers a blend of laid‑back luxury and family‑friendly hospitality. As Front Office Manager, you will lead the team responsible for creating seamless, memorable guest journeys — setting the tone for every arrival, stay and departure.
Why you’ll love working with us
Be part of something special
– work within a unique luxury hotel designed for families
Live in paradise
– enjoy island life on the doorstep of the Great Barrier Reef
Grow your career
– access internal opportunities across a diverse resort environment
Enjoy great perks
– subsidised staff accommodation, discounts on dining, activities and retail, plus ferry concessions
Where you’ll make an impact
Leading and supporting the Front Office team to create a welcoming and positive culture
Overseeing daily Front Office operations to ensure seamless service and exceptional guest experiences
Managing room allocations, guest accounts and cross‑department communication
Building a high‑performing team through onboarding, coaching and development
Implementing strategies to enhance guest satisfaction and maximise revenue opportunities
Upholding The Sundays’ ethos in every guest interaction, delivering a relaxed and memorable experience
What we’re looking for
You’re a confident hospitality leader who thrives in dynamic environments and takes pride in delivering exceptional guest experiences. Calm under pressure and highly organised, you bring a positive leadership style.
To be successful, you’ll need:
Diploma in Hospitality Management or similar (preferred)
12–18 months’ experience in a supervisory role
Strong leadership, communication and team‑building skills
Solid understanding of Front Office systems and hotel operations
Ability to manage challenges with professionalism and composure
Passion for delivering guest experiences aligned with a luxury, family‑focused brand
#J-18808-Ljbffr
Hamilton Island is seeking an experienced and passionate Front Office Manager to join the team at The Sundays, our luxury boutique hotel designed for families. This is a unique opportunity to play a key role in delivering a guest experience built around relaxation, connection and the joy of a perfect Sunday.
Located in the heart of the Whitsundays, The Sundays offers a blend of laid‑back luxury and family‑friendly hospitality. As Front Office Manager, you will lead the team responsible for creating seamless, memorable guest journeys — setting the tone for every arrival, stay and departure.
Why you’ll love working with us
Be part of something special
– work within a unique luxury hotel designed for families
Live in paradise
– enjoy island life on the doorstep of the Great Barrier Reef
Grow your career
– access internal opportunities across a diverse resort environment
Enjoy great perks
– subsidised staff accommodation, discounts on dining, activities and retail, plus ferry concessions
Where you’ll make an impact
Leading and supporting the Front Office team to create a welcoming and positive culture
Overseeing daily Front Office operations to ensure seamless service and exceptional guest experiences
Managing room allocations, guest accounts and cross‑department communication
Building a high‑performing team through onboarding, coaching and development
Implementing strategies to enhance guest satisfaction and maximise revenue opportunities
Upholding The Sundays’ ethos in every guest interaction, delivering a relaxed and memorable experience
What we’re looking for
You’re a confident hospitality leader who thrives in dynamic environments and takes pride in delivering exceptional guest experiences. Calm under pressure and highly organised, you bring a positive leadership style.
To be successful, you’ll need:
Diploma in Hospitality Management or similar (preferred)
12–18 months’ experience in a supervisory role
Strong leadership, communication and team‑building skills
Solid understanding of Front Office systems and hotel operations
Ability to manage challenges with professionalism and composure
Passion for delivering guest experiences aligned with a luxury, family‑focused brand
#J-18808-Ljbffr