Mortgage Complaint Escalation Specialist

A financial services company is seeking a Mortgage Customer Service Advocate to handle complex customer complaints. You will be responsible for researching and resolving issues across multiple channels, maintaining documentation, and collaborating with internal resources. Ideal candidates have 3 to 5 years of experience in legal customer service and strong communication skills. This role offers competitive hourly pay between $35.00-$40.00 plus an annual bonus and encompasses a supportive team environment.
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