Store - Optometric Technician
Target Optical, Kansas City, MO, United States
Overview
Target Optical is part of EssilorLuxottica, a global leader in vision care products. We are focused on delivering value to guests through quality eye care products and services, a broad selection of trusted brands, and fashionable frames. We strive to bring a WOW experience to the lives of our guests and communities.
General Function
The Optometric Technician at Target Optical creates exceptional value in the lives of patients by delivering outstanding patient service and ensuring the highest quality of care. Enthusiastically satisfies patients at all times through exceptional service.
Major Duties and Responsibilities
Greets guests promptly upon entry and provides attentive service to meet their needs.
Determines the reason for the guest's visit and informs them how to shop at Target Optical; in the Doctor’s office explains required paperwork, tests, products and services and the appropriate time frame.
Reviews prescriptions and patient information carefully; identifies special needs and consults with Opticians, Doctors, or Retail Management when necessary.
Maintains patience and courtesy with indecisive or difficult guests and patients.
Performs work accurately and thoroughly under time pressure; identifies unsatisfied guests and resolves issues promptly.
Demonstrates knowledge of appointment scheduling procedures and computer operations.
Handles and files all patient records in an organized and efficient manner.
Places contact lens orders, processes shipments, and submits invoices for payment.
Operates the POS system when required and collects proper payment following established procedures.
Maintains store appearance, keeping displays clean, attractive, and organized.
Informs management of potential safety opportunities and demonstrates safe work practices.
Complies with safety/regulatory requirements ensuring supplies and chemicals are stored and used appropriately.
Performs pre-examination testing with accuracy; explains measurements and answers patient questions.
Utilizes clinical and product knowledge to coach patients on contact lens care and handling.
Maintains and disinfects contact lens inventory and provides clinical support to the Optometrist as needed.
Basic Qualifications
Minimum of one year of strong guest service experience (internal or external).
High School Graduate / GED or equivalent experience.
Strong communication and listening skills with guests and associates.
Strong basic math skills (addition, subtraction, multiplication, division).
Strong interpersonal skills (friendly, caring, patient).
Sales skills; knowledge of store merchandise.
Familiarity with cash registers, computers, and calculators.
Preferred Qualifications
Previous experience in guest service, retail, or optical.
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Target Optical is part of EssilorLuxottica, a global leader in vision care products. We are focused on delivering value to guests through quality eye care products and services, a broad selection of trusted brands, and fashionable frames. We strive to bring a WOW experience to the lives of our guests and communities.
General Function
The Optometric Technician at Target Optical creates exceptional value in the lives of patients by delivering outstanding patient service and ensuring the highest quality of care. Enthusiastically satisfies patients at all times through exceptional service.
Major Duties and Responsibilities
Greets guests promptly upon entry and provides attentive service to meet their needs.
Determines the reason for the guest's visit and informs them how to shop at Target Optical; in the Doctor’s office explains required paperwork, tests, products and services and the appropriate time frame.
Reviews prescriptions and patient information carefully; identifies special needs and consults with Opticians, Doctors, or Retail Management when necessary.
Maintains patience and courtesy with indecisive or difficult guests and patients.
Performs work accurately and thoroughly under time pressure; identifies unsatisfied guests and resolves issues promptly.
Demonstrates knowledge of appointment scheduling procedures and computer operations.
Handles and files all patient records in an organized and efficient manner.
Places contact lens orders, processes shipments, and submits invoices for payment.
Operates the POS system when required and collects proper payment following established procedures.
Maintains store appearance, keeping displays clean, attractive, and organized.
Informs management of potential safety opportunities and demonstrates safe work practices.
Complies with safety/regulatory requirements ensuring supplies and chemicals are stored and used appropriately.
Performs pre-examination testing with accuracy; explains measurements and answers patient questions.
Utilizes clinical and product knowledge to coach patients on contact lens care and handling.
Maintains and disinfects contact lens inventory and provides clinical support to the Optometrist as needed.
Basic Qualifications
Minimum of one year of strong guest service experience (internal or external).
High School Graduate / GED or equivalent experience.
Strong communication and listening skills with guests and associates.
Strong basic math skills (addition, subtraction, multiplication, division).
Strong interpersonal skills (friendly, caring, patient).
Sales skills; knowledge of store merchandise.
Familiarity with cash registers, computers, and calculators.
Preferred Qualifications
Previous experience in guest service, retail, or optical.
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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