Hybrid Mortgage Servicing Care Specialist

PenFed Credit Union is seeking a Mortgage Servicing Loan Care Representative for our San Antonio service center. This hybrid position provides exceptional member service by addressing inquiries about mortgage loans, billing statements, and all related servicing issues. Qualified candidates must have a Bachelor's Degree or equivalent, with at least three years of experience in mortgage loan servicing. The role involves a fast-paced call center environment, requiring effective communication and problem-solving skills. We offer comprehensive benefits, including health coverage and 401(k) matching.
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