Business Development Specialist - Irmo, South Carolina, United States
Honda of Lake Murray, Irmo, SC, United States
About Steve Padgetts Honda of Lake Murray
Steve Padgetts Honda of Lake Murray is a well-established automotive dealership committed to providing exceptional customer service and quality products. We offer a professional and supportive work environment with opportunities for growth and ongoing training.
Job Details
Salary: Competitive, based on experience
Job Type: Full Time
Location: Irmo, SC 29063 (in-person)
Position Overview
We are seeking a dedicated Business Development Specialist to join our team. This role focuses on utilizing strong communication skills, customer service expertise, and computer proficiency to engage clients, schedule appointments, and promote customer satisfaction. Training will be provided to enhance your automotive product knowledge and sales techniques.
Key Responsibilities
Answer inbound calls promptly and follow script to schedule sales appointments
Make outbound calls to potential customers using approved scripts
Log all customer interactions and comments accurately
Schedule and confirm appointments for sales and service departments
Reschedule appointments for no-show customers
Follow up with sales or service teams to confirm appointment outcomes
Maintain and update customer information in the database
Send letters, postcards, and emails according to marketing timelines for follow-up contact
Respond to customer inquiries received through the website
Contact internet customers via phone and email to schedule appointments
Notify relevant departments when appointments are set
Assist with additional duties as assigned
Consistently meet or exceed monthly performance goals
Working Hours
This is a full-time, in-person position based at our Irmo, SC location. Specific working hours will be discussed during the hiring process.
Qualifications
High school diploma or equivalent
Experience in phone communication or telemarketing, preferably in automotive, business development, or customer service
Familiarity with call scripts, power tracks, or related sales tools
Professional, enthusiastic, and friendly attitude upon first contact with customers
Excellent verbal and written communication skillsAbility to initiate dialogue and communicate effectively with management and team members
Strong organizational, multitasking, and time management skills
Self-motivated and able to work independently or as part of a team in a fast-paced environment
Basic computer skills, including familiarity with Microsoft Word and data entry
WHAT WE OFFER:
Tremendous product & inventory
Ongoing company-wide training
Strong company reputation
Growth opportunities
Professional, enthusiastic & supportive working environment
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug-free workplace.
We Would Really Like To Hear From You!
#J-18808-Ljbffr
Steve Padgetts Honda of Lake Murray is a well-established automotive dealership committed to providing exceptional customer service and quality products. We offer a professional and supportive work environment with opportunities for growth and ongoing training.
Job Details
Salary: Competitive, based on experience
Job Type: Full Time
Location: Irmo, SC 29063 (in-person)
Position Overview
We are seeking a dedicated Business Development Specialist to join our team. This role focuses on utilizing strong communication skills, customer service expertise, and computer proficiency to engage clients, schedule appointments, and promote customer satisfaction. Training will be provided to enhance your automotive product knowledge and sales techniques.
Key Responsibilities
Answer inbound calls promptly and follow script to schedule sales appointments
Make outbound calls to potential customers using approved scripts
Log all customer interactions and comments accurately
Schedule and confirm appointments for sales and service departments
Reschedule appointments for no-show customers
Follow up with sales or service teams to confirm appointment outcomes
Maintain and update customer information in the database
Send letters, postcards, and emails according to marketing timelines for follow-up contact
Respond to customer inquiries received through the website
Contact internet customers via phone and email to schedule appointments
Notify relevant departments when appointments are set
Assist with additional duties as assigned
Consistently meet or exceed monthly performance goals
Working Hours
This is a full-time, in-person position based at our Irmo, SC location. Specific working hours will be discussed during the hiring process.
Qualifications
High school diploma or equivalent
Experience in phone communication or telemarketing, preferably in automotive, business development, or customer service
Familiarity with call scripts, power tracks, or related sales tools
Professional, enthusiastic, and friendly attitude upon first contact with customers
Excellent verbal and written communication skillsAbility to initiate dialogue and communicate effectively with management and team members
Strong organizational, multitasking, and time management skills
Self-motivated and able to work independently or as part of a team in a fast-paced environment
Basic computer skills, including familiarity with Microsoft Word and data entry
WHAT WE OFFER:
Tremendous product & inventory
Ongoing company-wide training
Strong company reputation
Growth opportunities
Professional, enthusiastic & supportive working environment
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug-free workplace.
We Would Really Like To Hear From You!
#J-18808-Ljbffr