Hospital Coordinator Supervisor (West Coast and Central)
McKesson, Tolleson, AZ, United States
Hospital Coordinator Supervisor
The Hospital Coordinator Supervisor at McKesson oversees and coordinates the daily operations of hospital services and supply chain activities, ensuring efficient workflows, high service quality, and an exceptional customer and patient experience. This role leads a team of Hospital Coordinators responsible for hospital logistics, order management, inventory coordination, and service delivery.
Key Responsibilities
Supervise, coach, and mentor a team of Hospital Coordinators, fostering a collaborative, high‑performing, and service‑oriented environment.
Oversee day‑to‑day hospital operations, including order intake and processing, inventory coordination, product delivery, returns, and issue resolution.
Develop and manage team schedules to ensure appropriate coverage and efficient service delivery across assigned hospital accounts.
Monitor team performance through key performance indicators (KPIs), conduct performance reviews, and provide ongoing feedback and development support.
Act as the primary point of escalation for complex operational or client issues, ensuring timely resolution and customer satisfaction.
Serve as a key liaison between hospital staff, patients, and internal McKesson teams, including sales, logistics, finance, and operations.
Identify opportunities to improve workflows, operational efficiency, cost management, and overall service quality.
Ensure adherence to McKesson policies, industry regulations, and healthcare compliance standards.
Generate, analyze, and present operational and performance reports, using data to drive continuous improvement initiatives.
Lead regular team meetings to communicate updates, share best practices, and reinforce performance expectations.
Participate in client meetings, business reviews, and quality improvement initiatives to strengthen relationships and identify opportunities for service expansion.
Minimum Requirements
Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.
Education
Bachelor’s degree in healthcare administration, Supply Chain Management, Business Administration, or a related field; or equivalent relevant experience.
Critical Skills
3–5 years of experience in healthcare operations, hospital coordination, supply chain, or logistics.
Experience in a supervisory, team lead, or leadership role.
Experience with CRM/Salesforce required.
Strong understanding of hospital operations, inventory management, and healthcare regulatory requirements.
Proven ability to lead, motivate, and develop teams in a fast‑paced environment.
Excellent communication, interpersonal, and problem‑solving skills.
Strong analytical skills with the ability to interpret performance data and drive informed decisions.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with healthcare or supply chain management systems.
Highly organized with strong attention to detail and the ability to manage multiple priorities effectively.
Travel
Must be able to travel up to 40% of the time.
Benefits and Compensation
We offer a competitive compensation package that includes a base pay range of $53,300 – $88,800. In addition to base pay, other compensation such as an annual bonus or long‑term incentive opportunities may be offered. For more information on benefits at McKesson, please visit our Total Rewards page.
McKesson is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. We provide equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on our equal employment opportunity policies, visit our EEO page. If you need a reasonable accommodation to assist with the job search or application process, please contact our disability accommodation team.
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The Hospital Coordinator Supervisor at McKesson oversees and coordinates the daily operations of hospital services and supply chain activities, ensuring efficient workflows, high service quality, and an exceptional customer and patient experience. This role leads a team of Hospital Coordinators responsible for hospital logistics, order management, inventory coordination, and service delivery.
Key Responsibilities
Supervise, coach, and mentor a team of Hospital Coordinators, fostering a collaborative, high‑performing, and service‑oriented environment.
Oversee day‑to‑day hospital operations, including order intake and processing, inventory coordination, product delivery, returns, and issue resolution.
Develop and manage team schedules to ensure appropriate coverage and efficient service delivery across assigned hospital accounts.
Monitor team performance through key performance indicators (KPIs), conduct performance reviews, and provide ongoing feedback and development support.
Act as the primary point of escalation for complex operational or client issues, ensuring timely resolution and customer satisfaction.
Serve as a key liaison between hospital staff, patients, and internal McKesson teams, including sales, logistics, finance, and operations.
Identify opportunities to improve workflows, operational efficiency, cost management, and overall service quality.
Ensure adherence to McKesson policies, industry regulations, and healthcare compliance standards.
Generate, analyze, and present operational and performance reports, using data to drive continuous improvement initiatives.
Lead regular team meetings to communicate updates, share best practices, and reinforce performance expectations.
Participate in client meetings, business reviews, and quality improvement initiatives to strengthen relationships and identify opportunities for service expansion.
Minimum Requirements
Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.
Education
Bachelor’s degree in healthcare administration, Supply Chain Management, Business Administration, or a related field; or equivalent relevant experience.
Critical Skills
3–5 years of experience in healthcare operations, hospital coordination, supply chain, or logistics.
Experience in a supervisory, team lead, or leadership role.
Experience with CRM/Salesforce required.
Strong understanding of hospital operations, inventory management, and healthcare regulatory requirements.
Proven ability to lead, motivate, and develop teams in a fast‑paced environment.
Excellent communication, interpersonal, and problem‑solving skills.
Strong analytical skills with the ability to interpret performance data and drive informed decisions.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with healthcare or supply chain management systems.
Highly organized with strong attention to detail and the ability to manage multiple priorities effectively.
Travel
Must be able to travel up to 40% of the time.
Benefits and Compensation
We offer a competitive compensation package that includes a base pay range of $53,300 – $88,800. In addition to base pay, other compensation such as an annual bonus or long‑term incentive opportunities may be offered. For more information on benefits at McKesson, please visit our Total Rewards page.
McKesson is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. We provide equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on our equal employment opportunity policies, visit our EEO page. If you need a reasonable accommodation to assist with the job search or application process, please contact our disability accommodation team.
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