UNIT MANAGER (SOCIAL SERVICE ADMINISTRATOR IV)
State of Maryland, Baltimore, MD, United States
Introduction
When you join the Maryland Department of Human Services (DHS), you become part of a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We provide economic support, preventive services, and caring for children and adults. DHS aims to deliver services quickly to meet the needs of the people we serve and fosters a culture of innovation so that no one is left behind.
Location of Position
Baltimore City Department of Social Services, Child Welfare / Out of Home Placement,
3007 E. Biddle Street, Baltimore, MD 21213.
Main Purpose of Job
The Unit Manager provides administrative support for the assigned program by developing and executing plans that ensure the implementation of goals and objectives set for the program and the overall mission of the agency. The core responsibility is to ensure the safety, permanency, and well‑being of each vulnerable adult and child in each caseload. The incumbent oversees professional social workers at a supervisory level, lower‑level social work staff, Family Services Caseworkers, clerical, and other support staff while providing customer service that meets or exceeds department standards.
Position Duties
Administration
Maintain records and controls for monthly statistical reports, service compliance reviews, re‑evaluations, and court progress reports.
Generate accurate, comprehensive data reports that document the work completed in the past month.
Implement policies to assure delivery of services in accordance with BCDSS policies and procedures.
Ensure compliance with Standard Operating Procedures, COMAR regulations, and provide oversight to Social Work Supervisors.
Assist with development of studies, maintain and analyze data on case movement, and implement systems to ensure timely completion of required activities.
Assign case responsibility to guarantee coverage at all times and monitor staff compliance with record maintenance.
May be required to work evenings, weekends, and to provide on‑call coverage; work may be performed in community settings.
Coordination / Facilitation
Communicate regularly with the Program Manager regarding timely entry of data into CJAMS.
Ensure supervisees receive a minimum of 3 hours of face‑to‑face supervision per month or 1 hour per 40 hours worked.
Oversee maintenance of a flex funds log documenting financial assistance provided by the agency.
Disburse and utilize funds in a fiscally sound manner.
Job Development Activities
Obtain at least 40 credit hours of continuing education every two years as required by the Maryland State Board of Social Work Examiners.
Minimum Qualifications
Master’s degree in social work from an accredited college or university approved by the Council on Social Work Education.
Seven years of professional experience in a social work capacity, with at least five years in an administrative, supervisory, or consultative capacity.
Experience may include U.S. Armed Forces military service at a rank of Corporal/Petty Officer or higher, counted as equivalent professional experience.
Preferred Qualifications
Three years of experience working in a Child Welfare program.
One year of experience with out‑of‑home placement.
Two years of experience using Excel and Google Sheets.
Two years of experience analyzing data trends to determine improvements.
Possession of an LCSW‑C license.
Licenses, Registrations, and Certifications
Must be licensed by the Maryland Board of Social Work Examiners.
May be required to operate a motor vehicle; must possess a valid Maryland driver’s license.
Benefits
Health, dental, and vision insurance offered at low cost.
Personal Leave: 6 personnel days annually (prorated).
Annual Leave: 10 days annually.
Sick Leave: 15 days annually.
Parental Leave: up to 60 paid days.
Holidays: at least 12 state holidays.
Pension: retirement pension credit.
Equal Opportunity Statement
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who reflect the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our veterans for their service to our country.
#J-18808-Ljbffr
When you join the Maryland Department of Human Services (DHS), you become part of a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We provide economic support, preventive services, and caring for children and adults. DHS aims to deliver services quickly to meet the needs of the people we serve and fosters a culture of innovation so that no one is left behind.
Location of Position
Baltimore City Department of Social Services, Child Welfare / Out of Home Placement,
3007 E. Biddle Street, Baltimore, MD 21213.
Main Purpose of Job
The Unit Manager provides administrative support for the assigned program by developing and executing plans that ensure the implementation of goals and objectives set for the program and the overall mission of the agency. The core responsibility is to ensure the safety, permanency, and well‑being of each vulnerable adult and child in each caseload. The incumbent oversees professional social workers at a supervisory level, lower‑level social work staff, Family Services Caseworkers, clerical, and other support staff while providing customer service that meets or exceeds department standards.
Position Duties
Administration
Maintain records and controls for monthly statistical reports, service compliance reviews, re‑evaluations, and court progress reports.
Generate accurate, comprehensive data reports that document the work completed in the past month.
Implement policies to assure delivery of services in accordance with BCDSS policies and procedures.
Ensure compliance with Standard Operating Procedures, COMAR regulations, and provide oversight to Social Work Supervisors.
Assist with development of studies, maintain and analyze data on case movement, and implement systems to ensure timely completion of required activities.
Assign case responsibility to guarantee coverage at all times and monitor staff compliance with record maintenance.
May be required to work evenings, weekends, and to provide on‑call coverage; work may be performed in community settings.
Coordination / Facilitation
Communicate regularly with the Program Manager regarding timely entry of data into CJAMS.
Ensure supervisees receive a minimum of 3 hours of face‑to‑face supervision per month or 1 hour per 40 hours worked.
Oversee maintenance of a flex funds log documenting financial assistance provided by the agency.
Disburse and utilize funds in a fiscally sound manner.
Job Development Activities
Obtain at least 40 credit hours of continuing education every two years as required by the Maryland State Board of Social Work Examiners.
Minimum Qualifications
Master’s degree in social work from an accredited college or university approved by the Council on Social Work Education.
Seven years of professional experience in a social work capacity, with at least five years in an administrative, supervisory, or consultative capacity.
Experience may include U.S. Armed Forces military service at a rank of Corporal/Petty Officer or higher, counted as equivalent professional experience.
Preferred Qualifications
Three years of experience working in a Child Welfare program.
One year of experience with out‑of‑home placement.
Two years of experience using Excel and Google Sheets.
Two years of experience analyzing data trends to determine improvements.
Possession of an LCSW‑C license.
Licenses, Registrations, and Certifications
Must be licensed by the Maryland Board of Social Work Examiners.
May be required to operate a motor vehicle; must possess a valid Maryland driver’s license.
Benefits
Health, dental, and vision insurance offered at low cost.
Personal Leave: 6 personnel days annually (prorated).
Annual Leave: 10 days annually.
Sick Leave: 15 days annually.
Parental Leave: up to 60 paid days.
Holidays: at least 12 state holidays.
Pension: retirement pension credit.
Equal Opportunity Statement
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who reflect the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our veterans for their service to our country.
#J-18808-Ljbffr