Part Time Patient Customer Service Representative
R1 RCM, Murray, UT, United States
Location: Intermountain Medical Center (IMED) — Shift Hours: Part Time, PRN – as needed/on-call
About R1 RCM Inc.
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine a global workforce of revenue cycle professionals with an advanced technology platform that includes analytics, AI, intelligent automation, and workflow orchestration.
Position Overview
As a Customer Service Representative in Patient Registration, you will assist patients with check‑in, answer questions, and manage registration data in a fast‑paced hospital environment.
Responsibilities
Operate computers and answer phones to capture patient and insurance information accurately.
Coordinate across multiple clinical screens ensuring data flows correctly between physicians and nurses.
Provide compassionate support, listen to patient concerns, and help alleviate anxiety.
Work quickly and adapt to unexpected changes in a busy on‑foot setting.
Collaborate with a team that supports career development.
Requirements
High School Diploma or GED.
Excellent customer service experience.
Vaccine‑updated, background‑check, and drug‑test compliant.
Preferred Skills
Medical industry experience.
Compensation
US‑based position, base pay $15.50 – $23.21 per hour, determined by role, location, and experience.
Additional Information
The healthcare system is evolving; this role offers continual learning and collaboration opportunities. Competitive benefits and community engagement are part of the package.
R1 RCM Inc. (“the Company”) is committed to equal employment opportunity and a harassment‑free workplace. All hiring practices are nondiscriminatory.
If you have a disability and require a reasonable accommodation, contact 312‑496‑7709.
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About R1 RCM Inc.
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine a global workforce of revenue cycle professionals with an advanced technology platform that includes analytics, AI, intelligent automation, and workflow orchestration.
Position Overview
As a Customer Service Representative in Patient Registration, you will assist patients with check‑in, answer questions, and manage registration data in a fast‑paced hospital environment.
Responsibilities
Operate computers and answer phones to capture patient and insurance information accurately.
Coordinate across multiple clinical screens ensuring data flows correctly between physicians and nurses.
Provide compassionate support, listen to patient concerns, and help alleviate anxiety.
Work quickly and adapt to unexpected changes in a busy on‑foot setting.
Collaborate with a team that supports career development.
Requirements
High School Diploma or GED.
Excellent customer service experience.
Vaccine‑updated, background‑check, and drug‑test compliant.
Preferred Skills
Medical industry experience.
Compensation
US‑based position, base pay $15.50 – $23.21 per hour, determined by role, location, and experience.
Additional Information
The healthcare system is evolving; this role offers continual learning and collaboration opportunities. Competitive benefits and community engagement are part of the package.
R1 RCM Inc. (“the Company”) is committed to equal employment opportunity and a harassment‑free workplace. All hiring practices are nondiscriminatory.
If you have a disability and require a reasonable accommodation, contact 312‑496‑7709.
#J-18808-Ljbffr