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Admissions Coordinator

Fair Haven Retirement Community, Birmingham, AL, United States


Fair Haven is a trusted, faith-based senior care provider located in Birmingham, Alabama, offering full-service care to older adults. Known for its dedicated and highly trained team, the community emphasizes providing quality, personalized care for each resident. Families take comfort in knowing their loved ones have access to excellent dining, services, and engaging activities. Guided by its mission, Fair Haven fosters a compassionate environment where life is celebrated, relationships are nurtured, and service excellence is prioritized.

Role Description
This is a full-time, on-site role located in Birmingham, AL, for an Admissions Coordinator. Responsibilities include managing incoming inquiries, guiding potential residents and their families through the admissions process, maintaining accurate records, and ensuring smooth transitioning for new residents. The coordinator will also collaborate with healthcare teams to ensure compliance with Medicare and other regulatory standards, provide excellent customer service, and conduct training for related tasks as needed.

Qualifications

Strong Communication and Customer Service skills

Familiarity with Medicare policies and regulations

Proficiency in Medical Terminology and related healthcare processes

Experience in providing Training and support for teams

Organizational and time management skills with attention to detail

Ability to work collaboratively in a team-oriented environment

Associates or Bachelor’s degree in a relevant field preferred

Previous experience in admissions or healthcare facilities is a plus

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