Survey Coordinator
HomeServices of America, New York, NY, United States
Job Duties and Responsibilities (Essential Job Functions)
Accurately and efficiently manage all survey related matters, new orders, quotes and inspections with company’s clients, surveyors and vendors. This process may include any of the following: ordering surveys or survey inspections, obtaining survey quotes, reviewing existing surveys against underwriting guidelines, reading surveys into title commitments, writing or plotting legal descriptions, vendor management, typing, careful proofing, assembling, photocopying and packaging. Double and triple check work. (70-80%)
Distribute documents to the appropriate parties in a timely manner. (15%)
Perform miscellaneous administrative duties as requested, including: filing, labeling, faxing, copying, indexing, etc. May troubleshoot department office equipment problems. (10%)
Respond in a timely, professional and courteous manner to questions regarding the status of surveys when requested by other title staff or clients. (0-10%)
Follow up with other staff members to ensure accuracy of each of the products produced. (0-5%)
May be responsible to cross-train in other title products, learning additional steps of the title process in order to backup other departmental tasks. May serve as a backup to other staff in their absence. (0-5%)
Perform other related duties of a comparable type as assigned. (0-5%)
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
Qualifications
Education
High school diploma or equivalent knowledge and experience.
Knowledge and Skills
Knowledge of title insurance or real estate helpful.
Proficient on computer; typing speed of 50+ wpm.
Ability to prioritize and handle multiple tasks under deadlines and to work independently.
Must possess good written and verbal communication skills.
Strong organizational skills; accuracy/quality; teamwork; cooperation.
High degree of attention to detail
Ability to sit or stand for long periods of time in order to process files in a timely manner.
Wage
$23.08 - $26.44 hourly; actual wage is based upon education and experience.
Benefits
Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Accurately and efficiently manage all survey related matters, new orders, quotes and inspections with company’s clients, surveyors and vendors. This process may include any of the following: ordering surveys or survey inspections, obtaining survey quotes, reviewing existing surveys against underwriting guidelines, reading surveys into title commitments, writing or plotting legal descriptions, vendor management, typing, careful proofing, assembling, photocopying and packaging. Double and triple check work. (70-80%)
Distribute documents to the appropriate parties in a timely manner. (15%)
Perform miscellaneous administrative duties as requested, including: filing, labeling, faxing, copying, indexing, etc. May troubleshoot department office equipment problems. (10%)
Respond in a timely, professional and courteous manner to questions regarding the status of surveys when requested by other title staff or clients. (0-10%)
Follow up with other staff members to ensure accuracy of each of the products produced. (0-5%)
May be responsible to cross-train in other title products, learning additional steps of the title process in order to backup other departmental tasks. May serve as a backup to other staff in their absence. (0-5%)
Perform other related duties of a comparable type as assigned. (0-5%)
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
Qualifications
Education
High school diploma or equivalent knowledge and experience.
Knowledge and Skills
Knowledge of title insurance or real estate helpful.
Proficient on computer; typing speed of 50+ wpm.
Ability to prioritize and handle multiple tasks under deadlines and to work independently.
Must possess good written and verbal communication skills.
Strong organizational skills; accuracy/quality; teamwork; cooperation.
High degree of attention to detail
Ability to sit or stand for long periods of time in order to process files in a timely manner.
Wage
$23.08 - $26.44 hourly; actual wage is based upon education and experience.
Benefits
Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr