Sr. Production Supervisor
Mack Technologies Cd. Juárez, Westford, MA, United States
Summary
Lead and oversee cross-functional operations teams to consistently achieve customer expectations for cost, quality, and on-time delivery. Own and drive performance across Safety, Quality, Delivery, Inventory, and Productivity (S, Q, D, I, P) KPIs through strong leadership, data-driven decision-making, and continuous improvement initiatives.
Essential Duties And Responsibilities
Own and drive performance against Safety, Quality, Delivery, Inventory, and Productivity (S, Q, D, I, P) KPIs; develop action plans to address gaps and sustain improvements
Participate in internal ISO audits and ensure compliance with quality standards
Lead and facilitate team meetings; document action items and communicate customer concerns and business priorities effectively
Identify resource gaps across the department; develop and implement strategic solutions
Drive continuous improvement initiatives using CI tools and methodologies; ensure timely closure of Corrective Action Requests (CARs) aligned with quality objectives
Support production planning and execution based on material plan and capacity/demand analysis
Monitor production performance across the floor to ensure adherence to build and shipment schedules; experience deploying tools such as Hr/Hr to monitor and hold accountable the performance of manufacturing cells.
Enforce established policies, processes, and procedures; mentor junior leaders through best practices and leadership by example
Manage, track, and analyze production capacity versus demand to optimize efficiency
Lead recruitment and hiring efforts to support production and operational needs
Collaborate cross-functionally with all departments
Identify, evaluate, and implement best-in-class operational practices across the production floor
Lead technical reviews to improve program delivery, cost efficiency, and overall performance
Champion continuous improvement culture through leadership, coaching, and implementation of best practices
Conduct long-term process assessments and develop solutions to improve reliability and output consistency
Develop and implement processes to improve inventory accuracy
Serve as backup for Operations Manager as needed
Qualifications
Bachelor’s degree or equivalent experience required
Demonstrated supervisory and leadership experience
Strong background in mixed model/medium-volume manufacturing environments
Excellent written and verbal communication skills
Proven ability to lead, prioritize, and multitask in a fast-paced, dynamic environment
Hands-on leadership style with a strong team-oriented approach
Strong organizational and problem-solving skillsProven success managing complex, cross-functional projects
Working in an ISO controlled facility preferred
Advanced proficiency in Excel
Lean/CI certificate or Six Sigma Green Belt certification preferred
The annual salary for this role is expected to be between $110,000 and $130,000 depending on a combination of factors, including the candidate’s experience, education, and industry knowledge.
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Lead and oversee cross-functional operations teams to consistently achieve customer expectations for cost, quality, and on-time delivery. Own and drive performance across Safety, Quality, Delivery, Inventory, and Productivity (S, Q, D, I, P) KPIs through strong leadership, data-driven decision-making, and continuous improvement initiatives.
Essential Duties And Responsibilities
Own and drive performance against Safety, Quality, Delivery, Inventory, and Productivity (S, Q, D, I, P) KPIs; develop action plans to address gaps and sustain improvements
Participate in internal ISO audits and ensure compliance with quality standards
Lead and facilitate team meetings; document action items and communicate customer concerns and business priorities effectively
Identify resource gaps across the department; develop and implement strategic solutions
Drive continuous improvement initiatives using CI tools and methodologies; ensure timely closure of Corrective Action Requests (CARs) aligned with quality objectives
Support production planning and execution based on material plan and capacity/demand analysis
Monitor production performance across the floor to ensure adherence to build and shipment schedules; experience deploying tools such as Hr/Hr to monitor and hold accountable the performance of manufacturing cells.
Enforce established policies, processes, and procedures; mentor junior leaders through best practices and leadership by example
Manage, track, and analyze production capacity versus demand to optimize efficiency
Lead recruitment and hiring efforts to support production and operational needs
Collaborate cross-functionally with all departments
Identify, evaluate, and implement best-in-class operational practices across the production floor
Lead technical reviews to improve program delivery, cost efficiency, and overall performance
Champion continuous improvement culture through leadership, coaching, and implementation of best practices
Conduct long-term process assessments and develop solutions to improve reliability and output consistency
Develop and implement processes to improve inventory accuracy
Serve as backup for Operations Manager as needed
Qualifications
Bachelor’s degree or equivalent experience required
Demonstrated supervisory and leadership experience
Strong background in mixed model/medium-volume manufacturing environments
Excellent written and verbal communication skills
Proven ability to lead, prioritize, and multitask in a fast-paced, dynamic environment
Hands-on leadership style with a strong team-oriented approach
Strong organizational and problem-solving skillsProven success managing complex, cross-functional projects
Working in an ISO controlled facility preferred
Advanced proficiency in Excel
Lean/CI certificate or Six Sigma Green Belt certification preferred
The annual salary for this role is expected to be between $110,000 and $130,000 depending on a combination of factors, including the candidate’s experience, education, and industry knowledge.
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