Cash Management Flex Role – Cash Deposits Primary
RBC, Minneapolis, MN, United States
Job Overview
The Cash Management Flex Role – Cash Deposits Primary position is responsible for providing excellent, accurate and timely customer service to RBC Wealth Management (RBC WM) branches & complexes, C&C (Custody & Cleaning), Operations and Corporate areas for Cash Operations and Deposit related requests and reports as well as reconciliation of bank accounts department general ledgers and phone queue support. This role also supports the broader Treasury Operations team by cross‑training and assisting in other key functions, including money market settlements, sweep fund transactions, domestic and international wire request reconciliation and processing.
Responsibilities
Accurately and efficiently process Cash Operations and Deposit reconciliation, check/ACH returns and various requests related to Treasury Operations; checks and ACHs.
Accept and process returned funds transactions.
Utilize various vendors, Microsoft 365 and RBC applications to complete tasks, review reports and process transactions.
As necessary, research complex requests ranging from suspected fraud to check/ACH returns.
Cross‑train in and provide backup support in the following areas:
International and Domestic Wire Processing Requests – Initiating, verifying, and reconciling transfers.
Money Market Settlements – Recording and confirming money market transactions.
Sweep Funds – Monitoring and executing account sweeps in accordance with established agreements.
Maintain detailed and accurate records of all transactions in compliance with internal and external audit requirements.
Identify and recommend process improvements to enhance efficiency, accuracy, and customer service.
Participate in department projects, audits, and testing of new systems or procedures as needed.
Provide excellent internal and external customer service, responding to inquiries professionally and promptly.
Participate in various department projects as a subject matter expert and provide meaningful feedback and contributions to the projects, including testing and troubleshooting system changes and enhancements.
Perform other duties as assigned.
Qualifications
Must‑have
High school diploma or equivalent required; Associate’s or Bachelor’s degree in Finance, Accounting, or related field preferred.
1–3 years of experience in wire processing, cash management, or related banking operations strongly preferred.
Working knowledge of banking regulations (e.g., Reg E, OFAC, BSA/AML) and payment systems (Fedwire, SWIFT, ACH).
Strong attention to detail, with the ability to work quickly and accurately under time constraints.
Excellent communication skills, including strong verbal, written, and customer service abilities; demonstrated organizational capability.
Ability to adapt and willingness to learn new processes in a fast‑paced, team‑oriented environment.
Proficiency in Microsoft Office (Word, Excel, Outlook) and banking operations systems.
Ability to handle multiple priorities in a fast‑paced and deadline‑driven environment with a high attention to detail and ability to maintain confidentiality.
Ability to work well under pressure in a deadline‑oriented environment.
Ability to independently manage daily fluctuations in workload and prioritize to meet department needs.
Banking, brokerage operations, or related experience.
Nice‑to‑have
4‑year degree from an accredited university in business, finance or related field.
4+ year business, finance, customer service and/or accounting/securities experience.
Securities Licensing (SIE/S99).
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high‑performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Salary and Compensation
The expected salary range for this position is $50,000–$80,000 based on your experience, skills, registration status, market conditions and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management.
Job Details
Location: 250 NICOLLET MALL, Minneapolis, United States of America.
Work hours per week: 40.
Employment Type: Full time.
Platform: WEALTH MANAGEMENT.
Job Type: Regular.
Pay Type: Salaried.
Posted Date: 2026-04-20.
Application Deadline: 2026-05-05.
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The Cash Management Flex Role – Cash Deposits Primary position is responsible for providing excellent, accurate and timely customer service to RBC Wealth Management (RBC WM) branches & complexes, C&C (Custody & Cleaning), Operations and Corporate areas for Cash Operations and Deposit related requests and reports as well as reconciliation of bank accounts department general ledgers and phone queue support. This role also supports the broader Treasury Operations team by cross‑training and assisting in other key functions, including money market settlements, sweep fund transactions, domestic and international wire request reconciliation and processing.
Responsibilities
Accurately and efficiently process Cash Operations and Deposit reconciliation, check/ACH returns and various requests related to Treasury Operations; checks and ACHs.
Accept and process returned funds transactions.
Utilize various vendors, Microsoft 365 and RBC applications to complete tasks, review reports and process transactions.
As necessary, research complex requests ranging from suspected fraud to check/ACH returns.
Cross‑train in and provide backup support in the following areas:
International and Domestic Wire Processing Requests – Initiating, verifying, and reconciling transfers.
Money Market Settlements – Recording and confirming money market transactions.
Sweep Funds – Monitoring and executing account sweeps in accordance with established agreements.
Maintain detailed and accurate records of all transactions in compliance with internal and external audit requirements.
Identify and recommend process improvements to enhance efficiency, accuracy, and customer service.
Participate in department projects, audits, and testing of new systems or procedures as needed.
Provide excellent internal and external customer service, responding to inquiries professionally and promptly.
Participate in various department projects as a subject matter expert and provide meaningful feedback and contributions to the projects, including testing and troubleshooting system changes and enhancements.
Perform other duties as assigned.
Qualifications
Must‑have
High school diploma or equivalent required; Associate’s or Bachelor’s degree in Finance, Accounting, or related field preferred.
1–3 years of experience in wire processing, cash management, or related banking operations strongly preferred.
Working knowledge of banking regulations (e.g., Reg E, OFAC, BSA/AML) and payment systems (Fedwire, SWIFT, ACH).
Strong attention to detail, with the ability to work quickly and accurately under time constraints.
Excellent communication skills, including strong verbal, written, and customer service abilities; demonstrated organizational capability.
Ability to adapt and willingness to learn new processes in a fast‑paced, team‑oriented environment.
Proficiency in Microsoft Office (Word, Excel, Outlook) and banking operations systems.
Ability to handle multiple priorities in a fast‑paced and deadline‑driven environment with a high attention to detail and ability to maintain confidentiality.
Ability to work well under pressure in a deadline‑oriented environment.
Ability to independently manage daily fluctuations in workload and prioritize to meet department needs.
Banking, brokerage operations, or related experience.
Nice‑to‑have
4‑year degree from an accredited university in business, finance or related field.
4+ year business, finance, customer service and/or accounting/securities experience.
Securities Licensing (SIE/S99).
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high‑performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Salary and Compensation
The expected salary range for this position is $50,000–$80,000 based on your experience, skills, registration status, market conditions and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management.
Job Details
Location: 250 NICOLLET MALL, Minneapolis, United States of America.
Work hours per week: 40.
Employment Type: Full time.
Platform: WEALTH MANAGEMENT.
Job Type: Regular.
Pay Type: Salaried.
Posted Date: 2026-04-20.
Application Deadline: 2026-05-05.
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