Help Desk Specialist - Tier 1/2 IT Support (Federal)

Clgt Solutions, Llc is seeking a Help Desk Specialist to provide comprehensive Tier 1/Tier 2 support for users of OFLC systems in Washington, DC. This full-time position requires 2-4 years of help desk or IT support experience, an Associate’s degree, and a clean background check. Responsibilities include troubleshooting system access issues, responding to inquiries, and maintaining high customer service standards. The role is contingent upon contract award and requires U.S. citizenship for eligibility.
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