Entry-Level 311 Call Center Associate

Prince George's County, Maryland is seeking a Call Center Representative 1 for the 311 Call Center Unit. This entry-level role involves handling public inquiries and providing service information. Essential skills include effective communication and the ability to manage various customer needs. The position requires working Monday through Friday, 10:30 am to 7:00 pm. Applicants should have a high school diploma and six months of customer service experience. Strong candidates can effectively assist callers while maintaining professionalism.
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