Embedded Desktop Support Technician

Embedded Desktop Support Technician

Job Locations

US-CA-Livermore

ID

2026-4554

Category

Information Technology

Type

Full Time

Overview

Edgewater Federal Solutions is seeking an Embedded Desktop Support Technician to support a major national laboratory.
Provide end-user support with processes for managing and delivering services. The candidate shall resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices.
Responsibilities

Provide Unclassified and Classified Desktop, Windows, Mac, and Linux support

Provide Mission Desktop support
Provide Multi-User Room support
Provide Computer Builds and Deployment services
Provide Personnel Moves
Provide Desktop Computer related services
Provide Hardware Repair services
Analyze and study complex system requirements
Design software tools and subsystems to support software reuse, domain analyses, and manage their implementation
Review existing programs and assist in making refinements, reducing operating time, and improving current techniques
Supervise software configuration management
Qualifications

BS in relevant discipline plus minimum 2 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job
Must be US Citizen
Must have an active DOE Security Clearance
Additional Benefits Include:
Paid Time Off & Holiday Pay
Medical Insurance
Dental Insurance
Vision Insurance
Disability, Life Insurance, and AD&D
Flexible Spending Accounts
401K with employer matching contribution
Tuition and Education Reimbursement
Exercise Reimbursement
Tech Reimbursement
Employee Assistance Program
Opportunities for professional development and growth
Collaborative and dynamic work environment
About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-KM1