Field Service Technician
Diversified Metal Fabricators, Inc., Atlanta, GA, United States
Overview
Since 1972, Diversified Metal Fabricators, Inc. (DMF) has been a trusted family-owned manufacturer specializing in hi-rail gear and rail-equipment solutions for railroads, contractors, OEMs, and transit systems across North America and globally. Renowned for its high-quality craftsmanship, DMF's products range from light-duty pickup conversions to heavy-duty rail-vehicle systems and advanced equipment like excavator rail gear and remote-control systems. With all manufacturing taking place in-house in the USA, DMF ensures reliability, longevity, and superior performance through advanced engineering, CNC machining, robotic welding, and strict quality control. Over the years, DMF has successfully delivered tens of thousands of units worldwide, supporting clients like every Class-1 railroad in the U.S., short-line railroads, commuter systems, and major freight carriers. More than a manufacturer, DMF prides itself on being a dedicated partner, providing responsive service, same-day parts shipping, and committed customer support to ensure safety and efficiency on the tracks.
Role Description
This is a full-time, on-site role located in the Atlanta Metropolitan Area for a Field Service Technician. The Field Service Technician will be responsible for installing, servicing, troubleshooting, and repairing DMF equipment both in the field and in the manufacturing facility. Responsibilities include conducting inspections, performing diagnostics, completing maintenance tasks, and ensuring equipment operates efficiently. The role may also involve collaborating with customers to provide technical support, ensuring compliance with safety standards, and maintaining detailed service records.
Qualifications
Strong mechanical and technical skills, including the ability to diagnose, repair, and maintain complex machinery and systems
Knowledge of electrical systems, hydraulics, and related technologies as they pertain to industrial and rail equipment
Problem-solving skills and ability to perform under tight deadlines and in challenging environments
Excellent customer service skills, along with clear written and verbal communication abilities
Conduct FRA inspections and ensure compliance
Ability to read and interpret technical manuals, schematics, and drawings
Willingness to travel to client sites, with flexibility to work varied hours, including occasional overtime
Valid driver’s license and clean driving record; CDL certification is a plus
High school diploma or equivalent; vocational training or certifications in mechanics, electronics, or a related field are preferred
Familiarity with the rail industry and maintenance-of-way equipment is desirable but not required
Preferred Qualifications
Prior experience with hi-rail systems or railroad equipment
FRA certification or familiarity with FRA regulations
Welding and fabrication skills
ASE certification (or similar)
PTO/Vacation
Full benefits including Health, Dental, Vision, 401K
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Since 1972, Diversified Metal Fabricators, Inc. (DMF) has been a trusted family-owned manufacturer specializing in hi-rail gear and rail-equipment solutions for railroads, contractors, OEMs, and transit systems across North America and globally. Renowned for its high-quality craftsmanship, DMF's products range from light-duty pickup conversions to heavy-duty rail-vehicle systems and advanced equipment like excavator rail gear and remote-control systems. With all manufacturing taking place in-house in the USA, DMF ensures reliability, longevity, and superior performance through advanced engineering, CNC machining, robotic welding, and strict quality control. Over the years, DMF has successfully delivered tens of thousands of units worldwide, supporting clients like every Class-1 railroad in the U.S., short-line railroads, commuter systems, and major freight carriers. More than a manufacturer, DMF prides itself on being a dedicated partner, providing responsive service, same-day parts shipping, and committed customer support to ensure safety and efficiency on the tracks.
Role Description
This is a full-time, on-site role located in the Atlanta Metropolitan Area for a Field Service Technician. The Field Service Technician will be responsible for installing, servicing, troubleshooting, and repairing DMF equipment both in the field and in the manufacturing facility. Responsibilities include conducting inspections, performing diagnostics, completing maintenance tasks, and ensuring equipment operates efficiently. The role may also involve collaborating with customers to provide technical support, ensuring compliance with safety standards, and maintaining detailed service records.
Qualifications
Strong mechanical and technical skills, including the ability to diagnose, repair, and maintain complex machinery and systems
Knowledge of electrical systems, hydraulics, and related technologies as they pertain to industrial and rail equipment
Problem-solving skills and ability to perform under tight deadlines and in challenging environments
Excellent customer service skills, along with clear written and verbal communication abilities
Conduct FRA inspections and ensure compliance
Ability to read and interpret technical manuals, schematics, and drawings
Willingness to travel to client sites, with flexibility to work varied hours, including occasional overtime
Valid driver’s license and clean driving record; CDL certification is a plus
High school diploma or equivalent; vocational training or certifications in mechanics, electronics, or a related field are preferred
Familiarity with the rail industry and maintenance-of-way equipment is desirable but not required
Preferred Qualifications
Prior experience with hi-rail systems or railroad equipment
FRA certification or familiarity with FRA regulations
Welding and fabrication skills
ASE certification (or similar)
PTO/Vacation
Full benefits including Health, Dental, Vision, 401K
#J-18808-Ljbffr