Office Assistant I/II
Ventura County, Ventura, CA, United States
Office Assistants, under direct supervision (I) and general supervision (II), perform a variety of clerical duties in support of an operation, office, or program. Support activities may include public service, records maintenance, document production, and/or case management/processing.
Ideal candidates will possess good attention to detail; strong communication, interpersonal, organizational, and customer service skills; the ability to respond and adapt to changing working conditions; and the ability to learn and support a department’s business operations in ways consistent with its policies and procedures.
Classification and Salary
Office Assistant I
– $21.00 to $28.36 per hour (entry level classification). Incumbents perform routine clerical and/or manual tasks with simple, clear-cut instructions.
Office Assistant II
– $22.21 to $31.03 per hour (journey level classification). Incumbents perform a variety of clerical duties with some independent judgment.
NOTE: If appointed at the lower level, an incumbent may be promoted to the higher level without further exam upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.
What We Offer
General Salary Increase
– 3.5% effective December 20, 2026 and 3.5% effective December 19, 2027
Merit Increases
– New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1,040 hours (approximately 6 months), with subsequent increases each additional 2,080 hours.
Educational Incentive
– 2.5% for an associate’s degree, 3.5% for a bachelor’s degree, or 5% for a graduate degree.
Bilingual Incentive
– Compensation based on proficiency: $0.69 (Level I), $1.00 (Level II), or $1.32 (Level III) per hour.
Flexible Workweek/Telework Schedule
– We support work-life balance through compressed work and remote hybrid telework schedules.
Vacation Accrual
– Approximately 14 days of vacation a year for the first 10,400 hours, with accruals increasing up to 26 days at 20 years of service.
Annual Leave Redemption
– After 14,560 hours of continuous service, employees may redeem up to 80 hours of vacation accrued in the same year.
Sick Leave
– Accrued 3.08 hours per bi-weekly pay period with an advance at hire of 40.04 hours.
Deferred Compensation
– Eligible for County 401(k) Shared Savings Plan and/or Section 457 Plan, with up to a 3.00% match.
Health Plans
– Full-time employees receive a flexible credit allowance to offset medical, dental, and vision insurance. Tiered options:
Tier I – Employee only – $463.99 per biweekly pay period
Tier II – Employee plus one dependent – $834.32 per biweekly pay period
Tier III – Employee plus family – $1,024.11 per biweekly pay period
Flexible Spending Accounts
– Pre-tax benefits for eligible medical, dental, vision, and dependent care expenses.
Pension Plan
– Participation in the County’s defined pension plan, reciprocal with CalPERS.
Holidays
– 13 paid days per year, including a scheduled floating holiday.
Additional Benefits
– Tuition reimbursement, disability plans, employee assistance program, life insurance, wellness program.
Veteran’s Points : Office Assistant I/II is a trainee/entry level classification. Veteran’s Points may apply to eligible applicants. Documentation of military service (DD‑214) must be submitted before the close of recruitment.
Department/Agency : Various. The eligible list established from this recruitment may be used to fill current and future vacancies throughout the County of Ventura.
Office Assistant I/II are represented by the Service Employees’ International Union (SEIU) and are eligible for overtime compensation.
Responsibilities
Receive assigned clients and answer phone calls; determine routing and direct people to appropriate offices or information sources.
Explain routine procedures, processes, or departmental activities; schedule appointments, trainings, or examinations.
Obtain routine factual information to create or update files; provide assistance in the completion of forms.
Operate a variety of automated office equipment.
Type a variety of documents in draft and final form, proofread for correct grammar, spelling, and punctuation.
Sort and/or file materials; maintain files; conduct systematic searches for misplaced materials; maintain cross-reference files or indices; purge filing systems as necessary.
Use computerized equipment to produce routine reports, correspondence, or forms; enter, update, and/or extract stored information.
Prepare, validate, process, and/or check documents (permit applications, client records, personnel/payroll records, requisitions, invoices) for completeness, accuracy, and submission standards.
Compile routine reports and records by extracting and tabulating information from various sources.
Transfer professional and technical instructions to project or client files; research reference materials to respond to inquiries.
May perform equipment/system maintenance checks.
Perform other related duties as required.
Education, Training, and Experience
Office Assistant I
– No experience or training is required; applicants must demonstrate requisite knowledge, skills, and abilities listed below.
Office Assistant II
– Requires any combination of education, training, or experience equivalent to two (2) years of office clerical experience.
Special Requirements
Some positions may require a valid California driver license.
Some positions may require bilingual skills.
Some positions may require typing and a typing certificate at the time of interview.
Work Environment and Physical Demands
Work is primarily performed in an office environment.
Incumbent may be required to stand for extended periods, lift 25 pounds or more, work outdoors, and travel throughout the County.
Job Competencies
Adaptability & Flexibility
– Responding positively to change and fluidly modifying behavior as the situation requires.
Communication
– Respectfully delivering pertinent, truthful, and timely information and comprehending information delivered by others.
Customer Service
– Ensuring consistent, responsive, and superior delivery of services to internal and external stakeholders.
Professional Impact
– Presenting oneself as a positive representation of the County.
Professional Integrity & Ethics
– Demonstrating high standards of conduct and consistently adhering to sound moral principles.
Attention to Detail
– Accomplishing tasks thoroughly with concern for all elements involved, however small.
Critical Thinking & Problem Solving
– Analyzing and evaluating information, problems, and options with logic and good judgment.
Diversity, Inclusion, & Belonging
– Embracing the County’s commitment to valuing individuals with varied backgrounds.
Reading Comprehension
– Understanding, analyzing, and applying written information.
Relationship Building
– Developing and maintaining stable, mutually beneficial networks of cooperation.
Resilience
– Maintaining emotional stability and exercising self-control when managing challenging work demands.
Safety Focus
– Vigilantly identifying and proactively addressing potential health risks and occupational hazards.
Final Filing Date
Applications must be received by County of Ventura Human Resources no later than 5:00 p.m. on Monday, April 27, 2026.
Equal Employment Opportunity
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.
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Ideal candidates will possess good attention to detail; strong communication, interpersonal, organizational, and customer service skills; the ability to respond and adapt to changing working conditions; and the ability to learn and support a department’s business operations in ways consistent with its policies and procedures.
Classification and Salary
Office Assistant I
– $21.00 to $28.36 per hour (entry level classification). Incumbents perform routine clerical and/or manual tasks with simple, clear-cut instructions.
Office Assistant II
– $22.21 to $31.03 per hour (journey level classification). Incumbents perform a variety of clerical duties with some independent judgment.
NOTE: If appointed at the lower level, an incumbent may be promoted to the higher level without further exam upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.
What We Offer
General Salary Increase
– 3.5% effective December 20, 2026 and 3.5% effective December 19, 2027
Merit Increases
– New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1,040 hours (approximately 6 months), with subsequent increases each additional 2,080 hours.
Educational Incentive
– 2.5% for an associate’s degree, 3.5% for a bachelor’s degree, or 5% for a graduate degree.
Bilingual Incentive
– Compensation based on proficiency: $0.69 (Level I), $1.00 (Level II), or $1.32 (Level III) per hour.
Flexible Workweek/Telework Schedule
– We support work-life balance through compressed work and remote hybrid telework schedules.
Vacation Accrual
– Approximately 14 days of vacation a year for the first 10,400 hours, with accruals increasing up to 26 days at 20 years of service.
Annual Leave Redemption
– After 14,560 hours of continuous service, employees may redeem up to 80 hours of vacation accrued in the same year.
Sick Leave
– Accrued 3.08 hours per bi-weekly pay period with an advance at hire of 40.04 hours.
Deferred Compensation
– Eligible for County 401(k) Shared Savings Plan and/or Section 457 Plan, with up to a 3.00% match.
Health Plans
– Full-time employees receive a flexible credit allowance to offset medical, dental, and vision insurance. Tiered options:
Tier I – Employee only – $463.99 per biweekly pay period
Tier II – Employee plus one dependent – $834.32 per biweekly pay period
Tier III – Employee plus family – $1,024.11 per biweekly pay period
Flexible Spending Accounts
– Pre-tax benefits for eligible medical, dental, vision, and dependent care expenses.
Pension Plan
– Participation in the County’s defined pension plan, reciprocal with CalPERS.
Holidays
– 13 paid days per year, including a scheduled floating holiday.
Additional Benefits
– Tuition reimbursement, disability plans, employee assistance program, life insurance, wellness program.
Veteran’s Points : Office Assistant I/II is a trainee/entry level classification. Veteran’s Points may apply to eligible applicants. Documentation of military service (DD‑214) must be submitted before the close of recruitment.
Department/Agency : Various. The eligible list established from this recruitment may be used to fill current and future vacancies throughout the County of Ventura.
Office Assistant I/II are represented by the Service Employees’ International Union (SEIU) and are eligible for overtime compensation.
Responsibilities
Receive assigned clients and answer phone calls; determine routing and direct people to appropriate offices or information sources.
Explain routine procedures, processes, or departmental activities; schedule appointments, trainings, or examinations.
Obtain routine factual information to create or update files; provide assistance in the completion of forms.
Operate a variety of automated office equipment.
Type a variety of documents in draft and final form, proofread for correct grammar, spelling, and punctuation.
Sort and/or file materials; maintain files; conduct systematic searches for misplaced materials; maintain cross-reference files or indices; purge filing systems as necessary.
Use computerized equipment to produce routine reports, correspondence, or forms; enter, update, and/or extract stored information.
Prepare, validate, process, and/or check documents (permit applications, client records, personnel/payroll records, requisitions, invoices) for completeness, accuracy, and submission standards.
Compile routine reports and records by extracting and tabulating information from various sources.
Transfer professional and technical instructions to project or client files; research reference materials to respond to inquiries.
May perform equipment/system maintenance checks.
Perform other related duties as required.
Education, Training, and Experience
Office Assistant I
– No experience or training is required; applicants must demonstrate requisite knowledge, skills, and abilities listed below.
Office Assistant II
– Requires any combination of education, training, or experience equivalent to two (2) years of office clerical experience.
Special Requirements
Some positions may require a valid California driver license.
Some positions may require bilingual skills.
Some positions may require typing and a typing certificate at the time of interview.
Work Environment and Physical Demands
Work is primarily performed in an office environment.
Incumbent may be required to stand for extended periods, lift 25 pounds or more, work outdoors, and travel throughout the County.
Job Competencies
Adaptability & Flexibility
– Responding positively to change and fluidly modifying behavior as the situation requires.
Communication
– Respectfully delivering pertinent, truthful, and timely information and comprehending information delivered by others.
Customer Service
– Ensuring consistent, responsive, and superior delivery of services to internal and external stakeholders.
Professional Impact
– Presenting oneself as a positive representation of the County.
Professional Integrity & Ethics
– Demonstrating high standards of conduct and consistently adhering to sound moral principles.
Attention to Detail
– Accomplishing tasks thoroughly with concern for all elements involved, however small.
Critical Thinking & Problem Solving
– Analyzing and evaluating information, problems, and options with logic and good judgment.
Diversity, Inclusion, & Belonging
– Embracing the County’s commitment to valuing individuals with varied backgrounds.
Reading Comprehension
– Understanding, analyzing, and applying written information.
Relationship Building
– Developing and maintaining stable, mutually beneficial networks of cooperation.
Resilience
– Maintaining emotional stability and exercising self-control when managing challenging work demands.
Safety Focus
– Vigilantly identifying and proactively addressing potential health risks and occupational hazards.
Final Filing Date
Applications must be received by County of Ventura Human Resources no later than 5:00 p.m. on Monday, April 27, 2026.
Equal Employment Opportunity
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.
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