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Senior Installation Technician - Lighting

Ferguson, Indianapolis, IN, United States


Position
Senior Lighting Installation Associate

Schedule
Monday – Friday 7:30 am to 4:30 pm

Perks

Competitive compensation

Incentive bonus potential

Safe Driver incentive

Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)

401(K) Retirement Savings Plan with company match

Paid time off (vacation, sick, personal, holiday, and parental leave)

Employee Assistance Programs

Associate discounts

Community involvement opportunities

Opportunities for growth and advancement both professionally and financially

Responsibilities

Provide support to the other installation teams.

Able to perform basic lighting installation and possess the desire to learn custom lighting installations.

Ensure the installed lights are damage free, accurately installed according to manufacturer’s specifications, and are fully functioning.

Observe installations and provide feedback as part of the installers ongoing training.

Help resolve claims and customer issues.

Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders.

Maintain accountability for the cleanliness and organization of the company trucks.

Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager.

Perform pre-installation and post-installation inspections of jobs and effectively engage with builders, designers, and on-site customers to create a strong rapport and to promote strong customer retention.

Partner with Area Installation Manager to implement constructive ideas for improvement of the program.

Perform daily pre-trip and post-trip inspections, fuel the truck as needed, and report any problems or issues to the supervisor.

Qualifications

Prior experience with lighting, construction, kitchen, plumbing or home appliance products or installations, highly preferred.

Basic knowledge of tools is required.

Valid state issued license is required.

Must be at least 21 years of age.

Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card.

With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, the ability to lift 70+ pound objects frequently and 90+ pound objects occasionally.

Proven leadership experience preferred...you will be a go to resource for fellow installers, sales associates, and customers.

Ability to deliver “white glove service” to customers, excellent customer service skills are a must!

Document detailed job notes in a clear and concise way.

Mechanical skills and willingness to learn – plumbing, electrical, and carpentry skills are preferred.

Ability to read and interpret documents such as safety rules, operating b-and maintenance instructions, and procedure manuals.

Outstanding attention to detail and ability to coordinate and prioritize work.

Organization, time management, and problem solving skills.

Self-starter, critical thinker, and self-sufficient.

Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.).

Pre-employment drug and background screening required.

Pay Range
$21.39 – $34.17

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(a), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information.

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