Retail Supervisor Full Time
CROSSMARK, Bedford, OH, United States
Overview
The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.
Responsibilities
Responsible for recruiting, supervising and motivating employees; developing them to deliver on our client’s expectations.
Train Event Specialists on company processes, policies, procedures, and position responsibilities.
Ensure quality execution by conducting audits and work‑withs of Event Specialists and developing event execution skills and knowledge while ensuring Food Safety practices are maintained.
Communicate with store management about upcoming events and the execution of past events in their store.
Serve as the point of contact for all events conducted in the store; assist Event Specialists with event kits, materials and tools as needed.
Monitor and manage expense metrics such as payroll time entries and additional expenses.
Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on‑date execution is met.
Reschedule events as needed in a timely manner to maximize on‑date, on‑weekend and total execution results.
Share competitive knowledge and best practices with the team.
Communicate effectively and maintain a strong working relationship with field support, recruiting and client services.
Maintain a clean, neat and orderly demo kitchen; ensure appliances are in working order and inspect company equipment regularly to ensure proper maintenance.
Qualifications
Education/Experience:
Associate Degree and/or Technical Diploma or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Computer Skills:
Ability to use and navigate company‑provided computer and mobile device applications and internal systems. Proficient in MS Office Suite programs.
Certificates, Licenses, Registrations:
A valid driver’s license is required; a National Registry of Food and Safety certification is required within 30 days of employment if not already certified. Local Food Handlers permit if required.
Supervisory Responsibilities:
Direct supervisory responsibilities with approximately 10–50 employees.
Work Environment:
Retail Store environment; local travel may be required.
Physical Demands:
The associate will be regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms (including reaching overhead); talk and hear; visually read instructions and perform events; stoop; kneel; crouch; climb (including use of a 6‑ft ladder); balance; lift and carry up to 25 pounds (occasionally up to 50 pounds); push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; prepare foods and beverages using required appliances; be in contact with cleaning supplies.
Language Skills:
English is the primary language skill; bilingual skills may be required based on business necessity.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
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The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.
Responsibilities
Responsible for recruiting, supervising and motivating employees; developing them to deliver on our client’s expectations.
Train Event Specialists on company processes, policies, procedures, and position responsibilities.
Ensure quality execution by conducting audits and work‑withs of Event Specialists and developing event execution skills and knowledge while ensuring Food Safety practices are maintained.
Communicate with store management about upcoming events and the execution of past events in their store.
Serve as the point of contact for all events conducted in the store; assist Event Specialists with event kits, materials and tools as needed.
Monitor and manage expense metrics such as payroll time entries and additional expenses.
Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on‑date execution is met.
Reschedule events as needed in a timely manner to maximize on‑date, on‑weekend and total execution results.
Share competitive knowledge and best practices with the team.
Communicate effectively and maintain a strong working relationship with field support, recruiting and client services.
Maintain a clean, neat and orderly demo kitchen; ensure appliances are in working order and inspect company equipment regularly to ensure proper maintenance.
Qualifications
Education/Experience:
Associate Degree and/or Technical Diploma or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Computer Skills:
Ability to use and navigate company‑provided computer and mobile device applications and internal systems. Proficient in MS Office Suite programs.
Certificates, Licenses, Registrations:
A valid driver’s license is required; a National Registry of Food and Safety certification is required within 30 days of employment if not already certified. Local Food Handlers permit if required.
Supervisory Responsibilities:
Direct supervisory responsibilities with approximately 10–50 employees.
Work Environment:
Retail Store environment; local travel may be required.
Physical Demands:
The associate will be regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms (including reaching overhead); talk and hear; visually read instructions and perform events; stoop; kneel; crouch; climb (including use of a 6‑ft ladder); balance; lift and carry up to 25 pounds (occasionally up to 50 pounds); push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; prepare foods and beverages using required appliances; be in contact with cleaning supplies.
Language Skills:
English is the primary language skill; bilingual skills may be required based on business necessity.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
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