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Retail Supervisor Full Time

Product Connections, Fargo, ND, United States


Overview
The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Pay rate $43,888.00/yearly.

Responsibilities

Recruit, supervise and motivate employees. Develop them to deliver on clients’ expectations.

Train Event Specialists on company processes, policies, procedures, and position responsibilities.

Ensure quality execution by conducting audits and work‑withs of Event Specialists and developing event execution skills and knowledge while ensuring Food Safety practices are maintained.

Communicate with store management about upcoming events and the execution of past events in their store.

Serve as point of contact for all events being conducted in the store. Assist Event Specialists with event kits, materials and tools as needed.

Monitor and manage expense metrics such as payroll time entries and additional expenses.

Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure highest level of on‑date execution.

Reschedule events as needed in a timely manner to maximize on‑date, on weekend and total execution results.

Share competitive knowledge and best practices with the team.

Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.

Maintain a clean, neat, and orderly demo kitchen to ensure appliances are in working order. Inspect company equipment regularly to ensure proper maintenance.

Workers’ Compensation Responsibilities
Report any employment related injury to yourself or your team as soon as possible following an incident resulting in an injury.

Qualifications
Education/Experience:

Associate Degree and/or Technical Diploma or 1–2 years of related experience and/or training; or equivalent combination.

Computer Skills:

Ability to use and navigate company provided computer and mobile device applications and internal systems. Proficient with MS Office Suite.

Certificates, Licenses, Registrations:

Valid driver’s license required; National Registry of Food and Safety certification required within 30 days if not already certified. Local Food Handlers permit if required.

Supervisory Responsibilities:

Direct supervisory responsibilities with approximately 10‑50 employees.

Work Environment:

Retail Store environment. Local travel may be required.

Physical Demands:

Regularly required to stand, walk, use hands and fingers to handle or feel, reach with hands and arms (including overhead), talk and hear, visual ability to read instructions and perform events, stoop, kneel, crouch, climb (including use of a 6’ ladder), balance, lift and carry up to 25 pounds (occasionally up to 50 pounds), push and pull a wheeled demonstration cart fully laden with appliances, supplies and product, prepare foods and beverages using required appliances, be in contact with cleaning supplies.

Language Skills:

English primary; bilingual may be required.

Equal Opportunity Employer Statement
Acosta Group is an equal opportunity employer and will provide reasonable accommodations for applicants with disabilities. Contact AskHR@acosta.com for accommodations.

Job Details
Job Category: Retail
Position Type: Full time
Business Unit: Marketing
Salary Range: $43,888 – $43,888
Company: Crossmark Inc.
Req ID: 25660

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