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Customer Service Rep(05585) - 4350 Colwick Road

Domino's, Charlotte, NC, United States


Prairie Pizza is a family‑owned Domino’s franchise based in Charlotte, NC. We operate under three core principles—Golden Rule, Teamwork, and Enthusiasm—and are proud to serve the Charlotte and Raleigh markets with quality pizza and exceptional customer service.

Our team of about 1,500 employees works together to create a positive workplace where every employee delivers our brand’s enthusiasm and passion. Whether you aim to become an owner or want to advance into a management position, Domino’s provides an exceptional path for career growth.

Job Description
Domino’s Pizza Customer Service Representative – Join Our Delicious Team!
Are you passionate about pizza and helping people? Do you enjoy turning frowns upside down? If so, we want you on our team! As a Customer Service Representative, you will be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll be doing

Taking phone orders accurately and efficiently

Providing excellent customer service with a smile (even over the phone)

Answering customer questions about our menu, promotions, and delivery services

Addressing and resolving customer concerns with patience and understanding

Working as part of a team to ensure smooth operations and happy customers

What we’re looking for

A positive attitude and passion for providing outstanding customer service

Excellent communication and interpersonal skills

Ability to multitask and work efficiently in a fast‑paced environment

Strong problem‑solving skills and a knack for finding solutions

Basic computer skills and familiarity with point‑of‑sale systems

A love for pizza is a definite plus

What we offer

Competitive pay and benefits

Flexible scheduling

Opportunity to grow and advance within the company

Fun and friendly work environment

Delicious discounts on pizza

Opportunity for growth

Benefits

Health insurance for eligible employees

Paid time off for eligible employees

401(k) for eligible employees

50% off pizza

Referral bonus

Career development

Flexible schedules

Compensation

$10–$12 an hour

Non‑negotiable factors

Must make perfect pizzas every time by adhering to Domino’s pizza‑making standards and procedures

Must maintain 100% image at all times, keeping a clean, professional appearance while following the Domino’s dress code and representing the brand positively

Must work with the hustle and energy we require—a fast‑paced and efficient work style

Must be friendly and smile with all customers; excellent customer service and a positive attitude are the foundation of our business

Qualifications

Must be 16 years of age

Additional Information

All personal information will be kept confidential in accordance with EEO guidelines.

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