Patient Care Support Specialist - Home Care

Rochester Regional Health is seeking a Customer Care Specialist 1 to deliver exceptional customer service by promptly answering incoming calls and addressing patient, customer, and physician needs. This role involves facilitating the referral process for patient care to enhance satisfaction with Lifetime Care Home Health and Hospice services. Ideal candidates will possess strong communication skills and a commitment to patient care. Located in Rochester, NY, this full-time position offers a working schedule of Monday through Friday from 8:30 AM to 5:00 PM.
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