IT Support Technician

IT Support Technician

Job Locations

US-OH-Dayton

ID

2026-4392

Position Type

Regular Full-Time W2

Clearance Requirements

Secret

About the Role

Culmen International is seeking a

General IT Support Technician

to support the Naval Medical Research Unit-Dayton (NAMRU-D) Administrative Support Program at Wright-Patterson Air Force Base in Dayton, Ohio.
What You'll Do in Your New Role

As part of a government-managed and led IT team, assist in monitoring, opening, assigning, updating, and closing command trouble tickets in up to four (4) separate ticketing systems (Daily)

As part of a government-managed and led IT team, assist in installing command desktop software and provide customer desktop support for Windows, Apple iOS, and various Linux distributions workstations (weekly)
As part of a government-managed and led IT team, assist in coordinating with hardware technicians and software administrators when Level 2 or Level 3 support is required (Weekly)
As part of a government-managed and led IT team, assist in the command's compliance and implementation of Cybersecurity Certificate to Operate (CTO) processes (Daily)
As part of a government-managed and led IT team, assist in maintaining command software licensing records and deploy software packages as required (Monthly)
As part of a government-managed and led IT team, assist in tracking all command IT requests through the appropriate trouble ticketing system (Daily)
Required Qualifications

Active Secret Clearance
High School Diploma
Minimum of 2 years' experience in information technology services
DoD 8570 IAT Level II certification
Customer Service skills.

About the Company

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.
Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners)

401k - Vested immediately and 4% match
Life insurance and disability paid by the company
Supplemental Insurance Available
Opportunities for Training and Continuing Education
12 Paid Holidays
To learn more about Culmen International, please visit www.culmen.com
At Culmen International, we are committed to creating and sustaining a workplace that upholds the principles of Equal Employment Opportunity (EEO). We believe in the importance of fair treatment and equal access to opportunities for all employees and applicants. Our commitment to these principles is unwavering across all our operations worldwide.