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Network Technician

Sharp Brains, Gallatin, TN, United States


Visit 1 – Site Assessment and Installation

Conduct site assessment of existing switches and UPS setup

Capture pre-installation photos and document current connections

Remove legacy hardware (switches & UPS units)

Install new switches and UPS units in rack

Perform cabling, labeling, and cleanup according to standards

Power on devices and verify basic status (LEDs, power)

Submit installation checklist with photographic evidence

Visit 2 – Cutover & Validation

Support network cutover in coordination with remote team

Assist with basic troubleshooting during and after cutover

Ensure all devices are functioning properly post-cutover

Support User Acceptance Testing (UAT)

Remove and pack decommissioned hardware

Submit final cutover report, UAT confirmation, and decommissioning inventory

Required Skills & Experience
Category Requirements

Hardware Installation: Hands-on rack & stack, cabling, labeling, power handling

Networking: Basic L1/L2 network knowledge (switches, ports, connectivity)

UPS & Power: Experience installing and handling UPS units

Troubleshooting: Ability to assist with basic network issue resolution

Coordination: Work independently and coordinate with remote engineering teams

Preferred Qualifications

Previous field engineering or Smart Hands experience

Familiarity with Cisco Meraki switches and APC UPS units

Basic networking certification (e.g., CCNA, CompTIA Network+)

Onsite at multiple client locations

Two scheduled visits per site

Independent work with remote team support

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