Assistant Community Manager
Associa, Winchester, MA, United States
Assistant Community Manager Exciting new career opportunity for an Assistant Community Manager for a newly developed 55+ active adult community in Winchester.
Daily responsibilities:
Monitor the Front Desk.
Meet and greet homeowners, visitors, contractors, vendors, and developers.
Research and respond to inquiries in-person, by phone, and email.
Input and update community and homeowner information in the database.
Mass email community information and updates to homeowners.
Manage all correspondence to homeowners.
Receive, sort, and distribute mail, packages, and deliveries.
Issue and activate key FOBS.
Other duties as assigned.
Requirements:
1+ year of Front Desk Reception, Administrative Assistant, or in-person Customer Service experience in the association, single-family, multi-family, vacation rental, hotel, or hospitality industries.
Professional communication skills (written and spoken) and a proactive communication style.
Driven to provide a high level of customer service to homeowners, visitors, and team members.
Takes the initiative to assist others and offer solutions.
Well versed on Microsoft Office Suite (Word, Excel, and Outlook).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Daily responsibilities:
Monitor the Front Desk.
Meet and greet homeowners, visitors, contractors, vendors, and developers.
Research and respond to inquiries in-person, by phone, and email.
Input and update community and homeowner information in the database.
Mass email community information and updates to homeowners.
Manage all correspondence to homeowners.
Receive, sort, and distribute mail, packages, and deliveries.
Issue and activate key FOBS.
Other duties as assigned.
Requirements:
1+ year of Front Desk Reception, Administrative Assistant, or in-person Customer Service experience in the association, single-family, multi-family, vacation rental, hotel, or hospitality industries.
Professional communication skills (written and spoken) and a proactive communication style.
Driven to provide a high level of customer service to homeowners, visitors, and team members.
Takes the initiative to assist others and offer solutions.
Well versed on Microsoft Office Suite (Word, Excel, and Outlook).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.