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Application Support Engineer

Brooksource, Cleveland, OH, United States


Job Title:

Full Stack Developer / Application Support Engineer (Vue.js / Spring Boot)

Location:

Cleveland, Oh – Hybrid (3-5 days on-site preferred)

Type:

Contract (Potential for Full-Time Conversion)

About the Role
We are looking for a skilled Full Stack Developer / Application Support Engineer to join a dynamic team working on

modernizing several applications from an older tech stack to a new one . The ideal candidate will be comfortable working with both

Vue.js

and

Spring Boot , as well as performing root cause analysis to troubleshoot and resolve production issues.

This role requires strong communication skills, collaboration with cross‑functional teams, and the ability to elevate or involve the right resources when necessary. You’ll be taking over some responsibilities currently handled by a Business Analyst, including

triaging tickets and coordinating with internal teams .

Key Responsibilities

Modernize legacy applications to new technologies using

Vue.js

and

Spring Boot .

Investigate, troubleshoot, and resolve technical issues; perform

root cause analysis .

Manage and triage tickets, escalating and pulling in resources as needed.

Collaborate with cross‑functional teams including developers, analysts, and support engineers.

Support the transition of BA responsibilities for ticket vetting and project coordination.

Document findings, progress, and solutions clearly for the team.

Required Skills & Experience

Hands‑on experience with

Vue.js

and

Spring Boot

in a production environment.

Strong

troubleshooting and root cause analysis

capabilities.

Excellent

communication and collaboration

skills; able to elevate issues appropriately.

Experience working in

cross‑functional or support‑focused environments .

Bachelor’s degree required if considering eventual full‑time conversion.

Preferred / Nice‑to‑Have

Experience with

ticket management

and requirements gathering.

Exposure to modernizing legacy applications or migrating tech stacks.

Familiarity with production support, incident response, or application reliability.

Core team is on‑site

3 days per week .

Open to remote candidates, though local presence may be advantageous.

Contract‑to‑hire potential, with full‑time conversion possible.

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