Reservations Lead - Signia by Hilton at La Cantera Resort and Spa
Hilton Worldwide, Inc., San Antonio, TX, United States
Reservations Lead – Signia by Hilton at La Cantera Resort and Spa
Job Number: HOT0CI3H
Work Locations
Signia by Hilton La Cantera Resort & Spa
16641 La Cantera Parkway
San Antonio 78256
Signia by Hilton La Cantera offers a serene resort experience featuring over 140,000 sq. ft. of event space, a luxury spa, outdoor pools, a kid’s camp, and an 18‑hole championship golf course. Guests can enjoy a variety of dining options and convenient access to local attractions.
Responsibilities
Process group reservation information, including rooming lists, suites, resumes and billing requirements.
Communicate and verify information between Meeting Planners, Housing Bureaus, Meetings and Conventions, and the Front Office.
Respond to reservation request calls as appropriate.
Serve as a Team Mentor, coaching and motivating leadership team members.
Qualifications
Minimum of two years of Customer Service experience.
One year of Hotel Experience.
Benefits
DailyPay access when needed.
Medical Insurance Coverage for you and your family.
Mental health resources, including Employee Assistance Program.
Best‑in‑Class Paid Time Off (PTO).
Hilton travel program: 100 discounted nights.
Parental leave support.
Debt‑Free Education partnership with Guild Education.
401(k) plan and company match.
Hilton Shares employee stock purchase program (15% discount).
Career growth and development opportunities.
Team Member Resource Groups.
Recognition and rewards programs.
* Benefits may vary by property, terms and conditions of employment, and the collective bargaining agreement if applicable.
Values & Attributes
Hospitality – delivering exceptional guest experiences.
Integrity – doing the right thing all the time.
Leadership – leading in industry and communities.
Teamwork – collaborative efforts.
Ownership – taking responsibility for actions and decisions.
Urgency – operating with discipline.
Quality, Productivity, and Customer Focus.
About Hilton
Hilton is the leading global hospitality company, encompassing luxurious full‑service hotels, resorts, and extended‑stay suites. With nearly a century of excellence, Hilton remains devoted to delivering exceptional guest experiences across its global brands, guided by the vision "to fill the earth with the light and warmth of hospitality."
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Job Number: HOT0CI3H
Work Locations
Signia by Hilton La Cantera Resort & Spa
16641 La Cantera Parkway
San Antonio 78256
Signia by Hilton La Cantera offers a serene resort experience featuring over 140,000 sq. ft. of event space, a luxury spa, outdoor pools, a kid’s camp, and an 18‑hole championship golf course. Guests can enjoy a variety of dining options and convenient access to local attractions.
Responsibilities
Process group reservation information, including rooming lists, suites, resumes and billing requirements.
Communicate and verify information between Meeting Planners, Housing Bureaus, Meetings and Conventions, and the Front Office.
Respond to reservation request calls as appropriate.
Serve as a Team Mentor, coaching and motivating leadership team members.
Qualifications
Minimum of two years of Customer Service experience.
One year of Hotel Experience.
Benefits
DailyPay access when needed.
Medical Insurance Coverage for you and your family.
Mental health resources, including Employee Assistance Program.
Best‑in‑Class Paid Time Off (PTO).
Hilton travel program: 100 discounted nights.
Parental leave support.
Debt‑Free Education partnership with Guild Education.
401(k) plan and company match.
Hilton Shares employee stock purchase program (15% discount).
Career growth and development opportunities.
Team Member Resource Groups.
Recognition and rewards programs.
* Benefits may vary by property, terms and conditions of employment, and the collective bargaining agreement if applicable.
Values & Attributes
Hospitality – delivering exceptional guest experiences.
Integrity – doing the right thing all the time.
Leadership – leading in industry and communities.
Teamwork – collaborative efforts.
Ownership – taking responsibility for actions and decisions.
Urgency – operating with discipline.
Quality, Productivity, and Customer Focus.
About Hilton
Hilton is the leading global hospitality company, encompassing luxurious full‑service hotels, resorts, and extended‑stay suites. With nearly a century of excellence, Hilton remains devoted to delivering exceptional guest experiences across its global brands, guided by the vision "to fill the earth with the light and warmth of hospitality."
#J-18808-Ljbffr