Bakery Retail Shift Leader
Pho Prime, LLC, California, MO, United States
Overview
Compensation $22.00 - $24.00/hour
Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
Responsibilities
Ensure positive guest and team member experience. Responding & addressing guests who are dissatisfied with service and/or product.
Communicating to the team’s product offerings, new company initiatives and general updates about the bakery
Driving product sales by creating a strong partnership with culinary team to make sure the guest experience is above expectations
Operations focused: Managing daily communication log, meal breaks, food safety and COVID procedures
Benefits & Perks
Flexible work schedule
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Qualifications
Two years of experience in a customer service environment preferred
Previous quick service food handling experience in either the hospitality or food and beverage industry a plus
Excellent verbal and written communication skills
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation
Physical Requirements
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
Education
Associates or Bachelors degree with a focus in Business or Hospitality preferred
High school diploma or GED required
Language Skills
Must be able to speak, read, and write English
Other
Ability to work flexible hours, including weekends and holidays, as needed
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.
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Compensation $22.00 - $24.00/hour
Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
Responsibilities
Ensure positive guest and team member experience. Responding & addressing guests who are dissatisfied with service and/or product.
Communicating to the team’s product offerings, new company initiatives and general updates about the bakery
Driving product sales by creating a strong partnership with culinary team to make sure the guest experience is above expectations
Operations focused: Managing daily communication log, meal breaks, food safety and COVID procedures
Benefits & Perks
Flexible work schedule
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Qualifications
Two years of experience in a customer service environment preferred
Previous quick service food handling experience in either the hospitality or food and beverage industry a plus
Excellent verbal and written communication skills
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation
Physical Requirements
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
Education
Associates or Bachelors degree with a focus in Business or Hospitality preferred
High school diploma or GED required
Language Skills
Must be able to speak, read, and write English
Other
Ability to work flexible hours, including weekends and holidays, as needed
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.
#J-18808-Ljbffr