Admissions Coordinator . External Link. Opens in new window.
Citadel Healthcare LLC, Rockford, IL, United States
PA Peterson at the Citadel is seeking an Admissions Coordinator to join their team! Under the supervision of the Director of Admissions, the Admissions Coordinator assumes responsibility of admissions. They provide clients (prospective residents and their families and referral sources) with facility and program specific information via community outreach and networking, facility tours, personal visits and assessments presentations and follow up.
Admissions Coordinator Duties and Responsibilities
Responds to calls regarding information, admission to a facility and re-admission.
Secures information on the needs of the customer, identifies services available to meet the needs of the customer and secures admission to the facility.
Secures required information (current medications, labs, history and physical, diagnosis, current notes) to finalize the acceptance of a new admission or re-admission of a current resident/patient.
Communicates with referral sources, prospective admissions, and the facility, in an expeditious manner, on the acceptance (or denial) for an admission and planned admission date. (Partners with the designated lead prior to denying an admission.)
Communicates/partners with the financial lead on the key elements relating to an admission, such as but not limited to insurance verification, OBRA screening, Medicare qualifying stay, etc.
Communicates with facility staff to ensure accuracy of information relating to bed availability, planned discharges, residents/patients needing isolation, transfers to the hospital and deaths.
Meets with facility staff to develop partnerships, knowledge of and observation of the key services as well as evaluation of the admission and re-admission process (seeks information from the marketing staff for the evaluation).
Meets with referring agencies to develop partnerships, knowledge of the needs of the referring agencies as well as evaluation of the admission and re-admission processes (seeks information from the hospital liaison for the evaluation).
Evaluates the admission process and develops measures for improvement in conjunction with the key facility partners.
Secures information relating to the referring agency and/or call-how they learned about the facility, name of referral, etc. and analyzes this information with the marketing staff.
Coordinates with the hospital liaison for on-site assessments.
Coordinates with the DON for medical review of admissions with complex medical care requirements.
Performs duties, which may include transportation of residents, as assigned in Facility
Performs other duties, as assigned.
Admissions Coordinator Skills and Abilities
Ability to read, write, speak and understand English.
Meets all health requirements, as required by law.
Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers and other facility staff.
Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
Admissions Coordinator Education and Experience
High school degree or equivalent, required.
Bachelor’s Degree in an area relating to health, human services or customer service preferred.
One year of experience in a related role, preferred.
Physical Requirements
Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.
Citadel Healthcare Full-Time Benefits
Daily Pay & Competitive Compensation
401(k) with company match
Medical Insurance
Dental, Vision, and Disability insurance
Employee Assistance Program (EAP)
Employee Discount Program
Innovative Training Programs
Opportunity for Growth and Advancement
Paid Time Off
And much more!
Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
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Admissions Coordinator Duties and Responsibilities
Responds to calls regarding information, admission to a facility and re-admission.
Secures information on the needs of the customer, identifies services available to meet the needs of the customer and secures admission to the facility.
Secures required information (current medications, labs, history and physical, diagnosis, current notes) to finalize the acceptance of a new admission or re-admission of a current resident/patient.
Communicates with referral sources, prospective admissions, and the facility, in an expeditious manner, on the acceptance (or denial) for an admission and planned admission date. (Partners with the designated lead prior to denying an admission.)
Communicates/partners with the financial lead on the key elements relating to an admission, such as but not limited to insurance verification, OBRA screening, Medicare qualifying stay, etc.
Communicates with facility staff to ensure accuracy of information relating to bed availability, planned discharges, residents/patients needing isolation, transfers to the hospital and deaths.
Meets with facility staff to develop partnerships, knowledge of and observation of the key services as well as evaluation of the admission and re-admission process (seeks information from the marketing staff for the evaluation).
Meets with referring agencies to develop partnerships, knowledge of the needs of the referring agencies as well as evaluation of the admission and re-admission processes (seeks information from the hospital liaison for the evaluation).
Evaluates the admission process and develops measures for improvement in conjunction with the key facility partners.
Secures information relating to the referring agency and/or call-how they learned about the facility, name of referral, etc. and analyzes this information with the marketing staff.
Coordinates with the hospital liaison for on-site assessments.
Coordinates with the DON for medical review of admissions with complex medical care requirements.
Performs duties, which may include transportation of residents, as assigned in Facility
Performs other duties, as assigned.
Admissions Coordinator Skills and Abilities
Ability to read, write, speak and understand English.
Meets all health requirements, as required by law.
Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers and other facility staff.
Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
Admissions Coordinator Education and Experience
High school degree or equivalent, required.
Bachelor’s Degree in an area relating to health, human services or customer service preferred.
One year of experience in a related role, preferred.
Physical Requirements
Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.
Citadel Healthcare Full-Time Benefits
Daily Pay & Competitive Compensation
401(k) with company match
Medical Insurance
Dental, Vision, and Disability insurance
Employee Assistance Program (EAP)
Employee Discount Program
Innovative Training Programs
Opportunity for Growth and Advancement
Paid Time Off
And much more!
Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
#J-18808-Ljbffr