Intake Coordinator for Residential Facility
BayMark Health Services, Dahlonega, GA, United States
Description
Position at Mount Sinai Wellness. Full Time – Intake Coordinator. The Intake Coordinator is responsible for providing excellent customer service and a welcoming environment for clients. The Intake Coordinator is the first point of contact for clients upon admission to the residential facility and will ensure an efficient admission process while interacting with clients, family, referrals, and guests.
Essential Job Functions
Works closely with Admissions to ensure smooth landing of clients, including time of arrival, pertinent information and contact with external stakeholders.
Completes admission forms with the responsible party, family member, power of attorney or client upon admission
Update admissions communication on Teams platform to allow for transparency and collaboration of all departments involved
Completes all required admission forms within the electronic medical record software
Attend required trainings and meetings as directed
Creates, maintains and stock supplies client binders, curriculum, and materials
Supports Health Services as needed including coordination with providers for additional needs of admissions as they arise
Supports with client engagement and appointment setting
Completes client chart audits and updates appropriate staff when completed with accuracy
Assists and supports various care teams to ensure best company optics; including but not limited to, coordination of appointments brought forth upon admission, communication of immediate needs of clients (i.e. FMLA, court, etc.), communication of relevant information learned upon admission to appropriate parties including care teams
Capable of tracking, monitoring, and reporting clerical errors for admissions and electronic medical record system.
Creates and maintains a safe, professional, and excellent client experience
Takes ownership of the admissions building and processes to create an organized and welcoming environment.
Other duties as assigned
Minimum Qualifications
Minimum age requirement of 18
High school diploma or equivalent with at least 1-year prior experience preferred
Communicating effectively in written and oral form
Time management skills and the ability to work on multiple projects simultaneously
Initiative to take charge of unforeseen situations, solve problems and adjust to changes.
Working knowledge of Microsoft Office products
Satisfactory references from employers and/or professional peers
Satisfactory criminal background check
Benefits
Competitive salary
Comprehensive benefits package including medical, dental, vision and 401(K)
Generous paid time off accrualExcellent growth and development opportunities
Satisfying and rewarding work striving to overcome the opioid epidemic
Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.
What to Expect From Us
Mount Sinai Wellness, a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
Mount Sinai Wellness is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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Position at Mount Sinai Wellness. Full Time – Intake Coordinator. The Intake Coordinator is responsible for providing excellent customer service and a welcoming environment for clients. The Intake Coordinator is the first point of contact for clients upon admission to the residential facility and will ensure an efficient admission process while interacting with clients, family, referrals, and guests.
Essential Job Functions
Works closely with Admissions to ensure smooth landing of clients, including time of arrival, pertinent information and contact with external stakeholders.
Completes admission forms with the responsible party, family member, power of attorney or client upon admission
Update admissions communication on Teams platform to allow for transparency and collaboration of all departments involved
Completes all required admission forms within the electronic medical record software
Attend required trainings and meetings as directed
Creates, maintains and stock supplies client binders, curriculum, and materials
Supports Health Services as needed including coordination with providers for additional needs of admissions as they arise
Supports with client engagement and appointment setting
Completes client chart audits and updates appropriate staff when completed with accuracy
Assists and supports various care teams to ensure best company optics; including but not limited to, coordination of appointments brought forth upon admission, communication of immediate needs of clients (i.e. FMLA, court, etc.), communication of relevant information learned upon admission to appropriate parties including care teams
Capable of tracking, monitoring, and reporting clerical errors for admissions and electronic medical record system.
Creates and maintains a safe, professional, and excellent client experience
Takes ownership of the admissions building and processes to create an organized and welcoming environment.
Other duties as assigned
Minimum Qualifications
Minimum age requirement of 18
High school diploma or equivalent with at least 1-year prior experience preferred
Communicating effectively in written and oral form
Time management skills and the ability to work on multiple projects simultaneously
Initiative to take charge of unforeseen situations, solve problems and adjust to changes.
Working knowledge of Microsoft Office products
Satisfactory references from employers and/or professional peers
Satisfactory criminal background check
Benefits
Competitive salary
Comprehensive benefits package including medical, dental, vision and 401(K)
Generous paid time off accrualExcellent growth and development opportunities
Satisfying and rewarding work striving to overcome the opioid epidemic
Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.
What to Expect From Us
Mount Sinai Wellness, a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
Mount Sinai Wellness is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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