Administrative Coordinator
Eastern Security Services, Syracuse, NY, United States
Location
This position is 100% in-office and reports to our facility on site in Syracuse, NY.
Job Summary
As an Administrative Coordinator you will provide essential administrative and operational support to ensure efficient office operations, exceptional customer service, and seamless project coordination. Responsibilities include managing incoming calls, maintaining accurate customer accounts and data entry, tracking jobs from creation through completion. The position works closely with Sales, Service, Installation, and Accounting teams while utilizing tools such as DocuSign, Excel, and SharePoint to manage contracts, documentation, reports, and workflows.
Salary Range
$26.00 per hour - $30.00 per hour, based on experience
Hours
Monday – Friday, 08:00am – 04:30pm
Responsibilities
Receive incoming customer inquiries via phone and email and prioritize them appropriately to ensure critical issues are addressed promptly
Set up, maintain, and update customer accounts to ensure accurate data entry and documentation
Assist with tracking projects through completion, including current status, timelines and pricing
Maintain organized digital and physical filing systems, records, spreadsheets, and sales reports
Prepare, send, and manage contracts and documentation using tools such as DocuSign, Excel, and SharePoint
Collaborate with the Accounting Department on invoicing, billing, permits, compliance (including OLIES), and related tasks
Assist with general office administration, coordinate internal events and employee celebrations
Qualifications
Bachelor’s Degree in Business, Marketing, Communications, or related field
Excellent communication skills both written and verbal
Full professional working proficiency in the English language
Proficiency in the Microsoft Office Suite
4+ years’ experience working in a professional support or administrative based role preferred
Proficiency in TriangulumAI and ABM preferred
What Awaits You At Eastern Security
Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
2 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
Industry-leading pay with monthly bonus opportunities and annual performance reviews
Paid on-the-job training
An open door to management – you are ALWAYS heard and respected!
Commitment to maintaining a safe and supportive work environment
Employers Disclaimer
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
#J-18808-Ljbffr
This position is 100% in-office and reports to our facility on site in Syracuse, NY.
Job Summary
As an Administrative Coordinator you will provide essential administrative and operational support to ensure efficient office operations, exceptional customer service, and seamless project coordination. Responsibilities include managing incoming calls, maintaining accurate customer accounts and data entry, tracking jobs from creation through completion. The position works closely with Sales, Service, Installation, and Accounting teams while utilizing tools such as DocuSign, Excel, and SharePoint to manage contracts, documentation, reports, and workflows.
Salary Range
$26.00 per hour - $30.00 per hour, based on experience
Hours
Monday – Friday, 08:00am – 04:30pm
Responsibilities
Receive incoming customer inquiries via phone and email and prioritize them appropriately to ensure critical issues are addressed promptly
Set up, maintain, and update customer accounts to ensure accurate data entry and documentation
Assist with tracking projects through completion, including current status, timelines and pricing
Maintain organized digital and physical filing systems, records, spreadsheets, and sales reports
Prepare, send, and manage contracts and documentation using tools such as DocuSign, Excel, and SharePoint
Collaborate with the Accounting Department on invoicing, billing, permits, compliance (including OLIES), and related tasks
Assist with general office administration, coordinate internal events and employee celebrations
Qualifications
Bachelor’s Degree in Business, Marketing, Communications, or related field
Excellent communication skills both written and verbal
Full professional working proficiency in the English language
Proficiency in the Microsoft Office Suite
4+ years’ experience working in a professional support or administrative based role preferred
Proficiency in TriangulumAI and ABM preferred
What Awaits You At Eastern Security
Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
2 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
Industry-leading pay with monthly bonus opportunities and annual performance reviews
Paid on-the-job training
An open door to management – you are ALWAYS heard and respected!
Commitment to maintaining a safe and supportive work environment
Employers Disclaimer
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
#J-18808-Ljbffr