Receptionist |Part-Time| Crown Complex
Oak View Group, Fayetteville, NC, United States
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The
Receptionist
represents the complex as the initial contact for prospective clients and the general public; is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, and requisition of supplies; and performs office/clerical work and does related work as required for all departments as assigned.
This role pays an hourly rate of $15.00
Benefits
Benefits for part‑time roles: 401(k) savings plan, 401(k) matching.
This position will remain open until July 24th, 2026.
About The Venue
Located in the heart of Cumberland County, the
Crown Complex
is a state‑of‑the‑art, five‑venue complex comprised of a 4,500‑seat arena, a 9,200‑square‑foot ballroom, a 10,880‑seat coliseum, an exposition center with 60,000 square feet of unobstructed space, and a 2,440‑seat theater. Managed by OVG, the complex is home to the Fayetteville Marksmen hockey team (SPHL) and Fayetteville Fury indoor soccer team (NISL) and hosts a variety of other sporting events, family shows, concerts, and special productions year‑round.
Responsibilities
Greet visitors, answer, screen, and direct phone calls, and manage incoming/outgoing mail and deliveries.
Maintain office supplies, manage digital/physical filing systems, and provide clerical support (e.g., photocopying, scanning).
Accepts payments of fees, explains procedures, and answers routine questions.
Assists all departments with general clerical duties.
Answer multi‑line phone systems and route calls accordingly.
Deal tactfully and courteously with the public and other employees.
Other duties as assigned.
Qualifications
High school diploma or GED is generally required; degrees from accredited institutions can sometimes substitute for years of experience.
Exceptional communication, professional appearance, and strong proficiency in MS Office (Word, Excel).
Flexible Hours – must be available to work evenings, weekends, and event days as assigned.
Ability to handle multi‑line phone systems and multitask in a fast‑paced environment.
General operational knowledge of a variety of office equipment, including communication radio, calculator, copy machine, fax machine, and personal computer.
Ability to establish and maintain effective working relationships.
Ability to use computer software, especially Windows Operating System, Word, Excel, internet, and interoffice e‑mail.
Ability to make accurate comparisons and arithmetic‑based computations.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The
Receptionist
represents the complex as the initial contact for prospective clients and the general public; is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, and requisition of supplies; and performs office/clerical work and does related work as required for all departments as assigned.
This role pays an hourly rate of $15.00
Benefits
Benefits for part‑time roles: 401(k) savings plan, 401(k) matching.
This position will remain open until July 24th, 2026.
About The Venue
Located in the heart of Cumberland County, the
Crown Complex
is a state‑of‑the‑art, five‑venue complex comprised of a 4,500‑seat arena, a 9,200‑square‑foot ballroom, a 10,880‑seat coliseum, an exposition center with 60,000 square feet of unobstructed space, and a 2,440‑seat theater. Managed by OVG, the complex is home to the Fayetteville Marksmen hockey team (SPHL) and Fayetteville Fury indoor soccer team (NISL) and hosts a variety of other sporting events, family shows, concerts, and special productions year‑round.
Responsibilities
Greet visitors, answer, screen, and direct phone calls, and manage incoming/outgoing mail and deliveries.
Maintain office supplies, manage digital/physical filing systems, and provide clerical support (e.g., photocopying, scanning).
Accepts payments of fees, explains procedures, and answers routine questions.
Assists all departments with general clerical duties.
Answer multi‑line phone systems and route calls accordingly.
Deal tactfully and courteously with the public and other employees.
Other duties as assigned.
Qualifications
High school diploma or GED is generally required; degrees from accredited institutions can sometimes substitute for years of experience.
Exceptional communication, professional appearance, and strong proficiency in MS Office (Word, Excel).
Flexible Hours – must be available to work evenings, weekends, and event days as assigned.
Ability to handle multi‑line phone systems and multitask in a fast‑paced environment.
General operational knowledge of a variety of office equipment, including communication radio, calculator, copy machine, fax machine, and personal computer.
Ability to establish and maintain effective working relationships.
Ability to use computer software, especially Windows Operating System, Word, Excel, internet, and interoffice e‑mail.
Ability to make accurate comparisons and arithmetic‑based computations.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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