Front Desk Coordinator
Garramone Plastic Surgery, Fort Myers, FL, United States
About Garramone Plastic Surgery
At Garramone Plastic Surgery, our mission is to unite our patients with the cosmetic goals of their dreams. For over 20 years, Dr. Garramone and his highly experienced staff have been crafting elegant results. With an eye for detail, the Garramone team creates appearances that highlight and improve patients' naturally existing good looks. Dr. Garramone and team work closely with each and every patient, utilizing state‑of‑the‑art technology and cutting‑edge surgical techniques to craft incredible results.
Job Summary
The front desk coordinator focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will work with the front office team answering incoming calls in a prompt and professional manner. In addition, they are responsible for data entry, scanning, and assisting with other daily office functions.
Essential Duties / Responsibilities
Greets and welcomes patients
Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating such with patients and clinical staff
Checks patients in and out for their appointments
Ensures a positive experience for each patient through excellent customer service practices
Oversees entry of patient data in Nextech (EHR System)
Captures contact information for prospective patients and generates leads
Collects payments for services and products
Educates patients on MedSpa services offered
Answers phones and effectively communicates with patients on their inquiries
Maintains a clean and organized front desk area
Exemplifies the desired culture and philosophies of the organization and works effectively as a team member with other members of management and the clinic staff
Qualifications
Prior experience in a cosmetic/plastic surgery setting preferred
Positive, outgoing and friendly attitude
Excellent communication skills
Experience with Microsoft Office (Word, Excel, Outlook)
Experience with Nextech EMR preferred
Work Schedule
Monday – Friday; no nights, no weekend
Benefits
Health, dental, vision, and life insurance
Disability coverage (short‑term and long‑term)
Supplemental insurance
Pet insurance
401(k) Plan with company match
Paid Time Off
9 paid holidays
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At Garramone Plastic Surgery, our mission is to unite our patients with the cosmetic goals of their dreams. For over 20 years, Dr. Garramone and his highly experienced staff have been crafting elegant results. With an eye for detail, the Garramone team creates appearances that highlight and improve patients' naturally existing good looks. Dr. Garramone and team work closely with each and every patient, utilizing state‑of‑the‑art technology and cutting‑edge surgical techniques to craft incredible results.
Job Summary
The front desk coordinator focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will work with the front office team answering incoming calls in a prompt and professional manner. In addition, they are responsible for data entry, scanning, and assisting with other daily office functions.
Essential Duties / Responsibilities
Greets and welcomes patients
Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating such with patients and clinical staff
Checks patients in and out for their appointments
Ensures a positive experience for each patient through excellent customer service practices
Oversees entry of patient data in Nextech (EHR System)
Captures contact information for prospective patients and generates leads
Collects payments for services and products
Educates patients on MedSpa services offered
Answers phones and effectively communicates with patients on their inquiries
Maintains a clean and organized front desk area
Exemplifies the desired culture and philosophies of the organization and works effectively as a team member with other members of management and the clinic staff
Qualifications
Prior experience in a cosmetic/plastic surgery setting preferred
Positive, outgoing and friendly attitude
Excellent communication skills
Experience with Microsoft Office (Word, Excel, Outlook)
Experience with Nextech EMR preferred
Work Schedule
Monday – Friday; no nights, no weekend
Benefits
Health, dental, vision, and life insurance
Disability coverage (short‑term and long‑term)
Supplemental insurance
Pet insurance
401(k) Plan with company match
Paid Time Off
9 paid holidays
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