Front Desk Coordinator (Plastic Surgery)
Foundation for Hair Restoration and Plastic Surgery, Miami, FL, United States
Front Desk Coordinator (Plastic Surgery)
South Miami, FL
There are few surgeons with as much experience, expertise, and training as the physicians at The Foundation for Hair Restoration. As a double board-certified facial plastic and hair restorative surgeon, Dr. Epstein, the Founder and Director of the Foundation for Hair Restoration, works with Dr. Anthony Bared, a partner in the practice and fellowship-trained in facial plastic surgery. The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of care in a warm and welcoming environment.
Summary/Objective
The front desk coordinator focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will work with the front office team answering incoming calls in a prompt and professional manner. In addition, they are responsible for data entry, scanning and assisting with other daily office functions.
Essential Duties and Responsibilities
Greets patients and oversees entry of patient data in EHR System
Captures contact information for prospective patients and generates leads
Answers phones and effectively communicates with patients on their inquiries
Alerts proper staff of patient's arrival
Maintains a clean and organized front desk area
Assists with social media marketing content
Schedules appointments
Processes payments for services
Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
Qualifications
Prior experience in a medical office setting preferred
Positive, outgoing and friendly attitude
Excellent communication skills
Experience with Microsoft Office (Word, Excel, Outlook)
Experience with multi-line telephone system
Highly organized
Ability to multitask
Punctual and reliable
Benefits
401(k) plus company match
Health insurance
Vision insurance
Dental insurance
Short and long term disability coverage
Life insurance
Supplemental insurance
Paid time off
Paid Holidays
Schedule
Monday - Friday 8:30 - 5:00
Experience
High end customer service: 2 years (preferred)
South Miami, FL
There are few surgeons with as much experience, expertise, and training as the physicians at The Foundation for Hair Restoration. As a double board-certified facial plastic and hair restorative surgeon, Dr. Epstein, the Founder and Director of the Foundation for Hair Restoration, works with Dr. Anthony Bared, a partner in the practice and fellowship-trained in facial plastic surgery. The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of care in a warm and welcoming environment.
Summary/Objective
The front desk coordinator focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will work with the front office team answering incoming calls in a prompt and professional manner. In addition, they are responsible for data entry, scanning and assisting with other daily office functions.
Essential Duties and Responsibilities
Greets patients and oversees entry of patient data in EHR System
Captures contact information for prospective patients and generates leads
Answers phones and effectively communicates with patients on their inquiries
Alerts proper staff of patient's arrival
Maintains a clean and organized front desk area
Assists with social media marketing content
Schedules appointments
Processes payments for services
Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
Qualifications
Prior experience in a medical office setting preferred
Positive, outgoing and friendly attitude
Excellent communication skills
Experience with Microsoft Office (Word, Excel, Outlook)
Experience with multi-line telephone system
Highly organized
Ability to multitask
Punctual and reliable
Benefits
401(k) plus company match
Health insurance
Vision insurance
Dental insurance
Short and long term disability coverage
Life insurance
Supplemental insurance
Paid time off
Paid Holidays
Schedule
Monday - Friday 8:30 - 5:00
Experience
High end customer service: 2 years (preferred)