Guest Experience Concierge

Raffles Hotels & Resorts is seeking a Guest Experience Agent in Boston, MA. This pivotal role involves ensuring exceptional hospitality standards and personalizing guest experiences from pre-arrival to post-stay. Candidates should have experience in hospitality and possess strong organizational and communication skills. An understanding of multicultural customs and relevant software knowledge is preferred. The position offers a starting hourly wage of $27.81, increasing to $30.90 after 90 days, along with employee benefits and development opportunities.
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