Event Services Tier I IT Support Analyst
Insight Global, Atlanta, GA, United States
Job Description
A client of Insight Global is looking for an Event Services Tier I IT Support Analyst to join their team. This individual will be responsible for working at the events (sports games, concerts, corporate events, etc.) held at Mercedes-Benz Stadium providing Tier I IT support. On an event basis, this individual will be responsible for running tickets and supporting the IT hardware infrastructure at MSB, which includes TVs, Microsoft Surface tablets, desktops, and more. This is not a full-time 40-hour role, and candidates will only work on a sign up basis for events held at MSB. Pay rate for this position is $30/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Any experience working in a customer service/call center environment doing IT support
Desktop support, over the phone troubleshooting, etc.
Tier I IT support experience
Experience working with a ticketing system ServiceNow experience
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A client of Insight Global is looking for an Event Services Tier I IT Support Analyst to join their team. This individual will be responsible for working at the events (sports games, concerts, corporate events, etc.) held at Mercedes-Benz Stadium providing Tier I IT support. On an event basis, this individual will be responsible for running tickets and supporting the IT hardware infrastructure at MSB, which includes TVs, Microsoft Surface tablets, desktops, and more. This is not a full-time 40-hour role, and candidates will only work on a sign up basis for events held at MSB. Pay rate for this position is $30/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Any experience working in a customer service/call center environment doing IT support
Desktop support, over the phone troubleshooting, etc.
Tier I IT support experience
Experience working with a ticketing system ServiceNow experience
#J-18808-Ljbffr