Police Communications Operator
Commonwealth Of Pennsylvania, Mylo Park, PA, United States
Job Details
Salary: $48,968 - $73,817 annually
Location: Cambria County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number: N-2026-48266
Job Code: 73020
Position Number: Multiple positions may be filled from this posting.
Department: Pennsylvania State Police
Division: SP Stf Srvs Unt Ebensburg
Opening Date: 04/23/2026
Closing Date: 4/27/2026 11:59 PM Eastern
Union: AFSCME
Bargaining Unit: A1
Pay Group: ST05
Bureau / Division Code: 00201121
Worksite Address: 2770 New Germany Road, Ebensburg, Pennsylvania 15931
Overview
The Police Communications Operator role with the Pennsylvania State Police (PSP) offers an opportunity to thrive in a fast‑paced, mission‑driven environment. This position places you at the center of critical communication efforts that support public safety across the Commonwealth. You will help ensure that troopers and partner agencies receive the information they need when it matters most. Join a team where your focus and dedication directly support the PSP's core values.
Responsibilities
Call Intake: Receive requests for service, gather essential details, and document information from the public and partner agencies.
Unit Dispatch: Coordinate communication with field units, relay messages, and request support services as needed.
Network Messaging: Manage message traffic through authorized communication systems and complete related filing responsibilities.
Regulation Review: Stay current on laws and departmental rules by reviewing updates and participating in required training.
Staff Support: Assist coworkers in learning communication procedures and provide updates to supervisory personnel.
Work Schedule and Additional Information
Full-time employment, 40‑hour work week.
Work hours: Rotating shifts, including weekends and holidays.
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non‑negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Qualifications
Minimum Experience and Training Requirements:
Two years of experience using two‑way radio, multi‑line telephone, or computer aided dispatch systems; or
Two years of experience using computer systems for entering, updating, and retrieving information; or
Completion of 60 college credits; or
An equivalent combination of experience and training.
Special Requirements
You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
Additional Requirement
You must be able to perform essential job functions.
Legal Requirements
This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officer.
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
Veterans
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS)
711 (hearing and speech disabilities or other individuals).
EEO Statement
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Salary: $48,968 - $73,817 annually
Location: Cambria County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number: N-2026-48266
Job Code: 73020
Position Number: Multiple positions may be filled from this posting.
Department: Pennsylvania State Police
Division: SP Stf Srvs Unt Ebensburg
Opening Date: 04/23/2026
Closing Date: 4/27/2026 11:59 PM Eastern
Union: AFSCME
Bargaining Unit: A1
Pay Group: ST05
Bureau / Division Code: 00201121
Worksite Address: 2770 New Germany Road, Ebensburg, Pennsylvania 15931
Overview
The Police Communications Operator role with the Pennsylvania State Police (PSP) offers an opportunity to thrive in a fast‑paced, mission‑driven environment. This position places you at the center of critical communication efforts that support public safety across the Commonwealth. You will help ensure that troopers and partner agencies receive the information they need when it matters most. Join a team where your focus and dedication directly support the PSP's core values.
Responsibilities
Call Intake: Receive requests for service, gather essential details, and document information from the public and partner agencies.
Unit Dispatch: Coordinate communication with field units, relay messages, and request support services as needed.
Network Messaging: Manage message traffic through authorized communication systems and complete related filing responsibilities.
Regulation Review: Stay current on laws and departmental rules by reviewing updates and participating in required training.
Staff Support: Assist coworkers in learning communication procedures and provide updates to supervisory personnel.
Work Schedule and Additional Information
Full-time employment, 40‑hour work week.
Work hours: Rotating shifts, including weekends and holidays.
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non‑negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Qualifications
Minimum Experience and Training Requirements:
Two years of experience using two‑way radio, multi‑line telephone, or computer aided dispatch systems; or
Two years of experience using computer systems for entering, updating, and retrieving information; or
Completion of 60 college credits; or
An equivalent combination of experience and training.
Special Requirements
You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
Additional Requirement
You must be able to perform essential job functions.
Legal Requirements
This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officer.
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
Veterans
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS)
711 (hearing and speech disabilities or other individuals).
EEO Statement
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
#J-18808-Ljbffr