Scheduling Coordinator
Medix Infusion, Addison, TX, United States
Overview
Medix Infusion is seeking a dedicated and detail‑oriented Scheduling Coordinator to join our team. The coordinator will be responsible for scheduling, rescheduling, and canceling patient infusion appointments, and will communicate professionally with referral sources and patients. The role collaborates closely with the Insurance, Intake, Pharmacy, and Clinical departments to manage patient care while promoting compassionate, high‑quality standards.
Job Details
Full‑time. Onsite at our corporate office, open Monday through Friday, 8:00 AM to 8:00 PM.
Key Responsibilities
Schedule and reschedule patient appointments according to physician orders.
Cancel appointments as directed and complete appropriate follow‑up.
Review patient medical records and orders prior to upcoming appointments to ensure orders are valid, future appointments are scheduled, and overbooking has not occurred.
Update schedules as changes occur and follow up with any identified deficiencies in the scheduling process.
Document timely and accurately in the EMR system.
Coordinate patient care with multidisciplinary teams, including pharmacy, insurance, and third‑party entities.
Communicate new patient appointments with referral sources.
Complete follow‑up tasks as assigned.
Ensure work is completed in a timely manner to prevent delays in patient care.
Attend departmental meetings and in‑services as requested.
Assist with the orientation and training of staff.
Demonstrate courteous, compassionate, and professional behavior at all times.
Be proficient in computer skills, including Outlook, Microsoft Teams, Word, and Excel.
Perform all other assigned duties.
Required Qualifications
High school diploma or equivalent.
Experience in medical insurance verification, patient scheduling, as a Medical Assistant, or other healthcare environment.
Local candidates only.
Medical Assistant with 2 years office experience preferred.
Strong verbal and written communication skills.
Must be organized and work well under fast‑paced conditions.
Physical Demands
Employees may be required to frequently stand, walk, sit, bend, twist, talk, and hear; prolonged periods of sitting, keyboarding, and reading may occur. Occasional lifting or moving of up to 30 pounds is required. Vision abilities required include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.
Why Join Us
Compassionate Team: Dedicated focus on exceptional patient care.
Supportive Environment: Positive work culture with growth opportunities.
Competitive Compensation: Comprehensive benefits package and competitive pay.
Excellent Culture: Earned a high NPS Score.
Patient‑First Approach: We treat patients as we would want our families treated.
Integrity: Committed to doing the right thing in all situations.
Team‑Oriented: Collaborative environment with an emphasis on positive intent.
Comprehensive Benefits: Health, life, voluntary dental/vision insurance.
Retirement Savings: 401(k) plan with company contributions.
Paid Time Off: Paid holidays and vacation time.
Equal Opportunity Statement
Medix Infusion is an Equal Opportunity Employer. Employment decision is made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. We employ individuals who are legally authorized to work in the United States and require successful completion of pre‑employment screenings.
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Medix Infusion is seeking a dedicated and detail‑oriented Scheduling Coordinator to join our team. The coordinator will be responsible for scheduling, rescheduling, and canceling patient infusion appointments, and will communicate professionally with referral sources and patients. The role collaborates closely with the Insurance, Intake, Pharmacy, and Clinical departments to manage patient care while promoting compassionate, high‑quality standards.
Job Details
Full‑time. Onsite at our corporate office, open Monday through Friday, 8:00 AM to 8:00 PM.
Key Responsibilities
Schedule and reschedule patient appointments according to physician orders.
Cancel appointments as directed and complete appropriate follow‑up.
Review patient medical records and orders prior to upcoming appointments to ensure orders are valid, future appointments are scheduled, and overbooking has not occurred.
Update schedules as changes occur and follow up with any identified deficiencies in the scheduling process.
Document timely and accurately in the EMR system.
Coordinate patient care with multidisciplinary teams, including pharmacy, insurance, and third‑party entities.
Communicate new patient appointments with referral sources.
Complete follow‑up tasks as assigned.
Ensure work is completed in a timely manner to prevent delays in patient care.
Attend departmental meetings and in‑services as requested.
Assist with the orientation and training of staff.
Demonstrate courteous, compassionate, and professional behavior at all times.
Be proficient in computer skills, including Outlook, Microsoft Teams, Word, and Excel.
Perform all other assigned duties.
Required Qualifications
High school diploma or equivalent.
Experience in medical insurance verification, patient scheduling, as a Medical Assistant, or other healthcare environment.
Local candidates only.
Medical Assistant with 2 years office experience preferred.
Strong verbal and written communication skills.
Must be organized and work well under fast‑paced conditions.
Physical Demands
Employees may be required to frequently stand, walk, sit, bend, twist, talk, and hear; prolonged periods of sitting, keyboarding, and reading may occur. Occasional lifting or moving of up to 30 pounds is required. Vision abilities required include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.
Why Join Us
Compassionate Team: Dedicated focus on exceptional patient care.
Supportive Environment: Positive work culture with growth opportunities.
Competitive Compensation: Comprehensive benefits package and competitive pay.
Excellent Culture: Earned a high NPS Score.
Patient‑First Approach: We treat patients as we would want our families treated.
Integrity: Committed to doing the right thing in all situations.
Team‑Oriented: Collaborative environment with an emphasis on positive intent.
Comprehensive Benefits: Health, life, voluntary dental/vision insurance.
Retirement Savings: 401(k) plan with company contributions.
Paid Time Off: Paid holidays and vacation time.
Equal Opportunity Statement
Medix Infusion is an Equal Opportunity Employer. Employment decision is made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. We employ individuals who are legally authorized to work in the United States and require successful completion of pre‑employment screenings.
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