SOCIAL SERVICES SPECIALIST
State of Arkansas, Benton, AR, United States
Position Number: 22168906
County: Fulton
Posting End Date: April 29, 2026
Job Summary
The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.
Primary Responsibilities
Be prepared to work non-standard work hours, which often include evenings, weekends and holidays; be on a 24‑hour on‑call rotation for up to 7 days at a time.
Operate a motor vehicle safely according to applicable laws at any time of day or night. Have reliable personal transportation; extensive in‑state travel ability; maintain a valid driver’s license and current auto insurance.
Work with families experiencing poverty, addiction, and/or neglectful or abusive situations; lift weight (e.g., picking up children) up to 50 lbs.; transport children and adults; handle complex situations; problem‑solve; manage stress.
Assess client eligibility and provide individualized case management.
Develop service plans tailored to client needs.
Conduct home visits, interviews, and risk assessments.
Maintain detailed case records and documentation.
Advocate for clients in legal, medical, and housing matters.
Knowledge and Skills
Knowledge of crisis intervention and de‑escalation techniques.
Knowledge of Arkansas social service laws, policies, and regulations.
Ability to analyze client needs and create action plans.
Understanding of behavioral health and protective services.
Preferred Qualifications
Formal education of a bachelor’s degree; experience may substitute for a degree.
Experience working with children and/or families, community engagement or community resources.
Public speaking and computer experience preferred.
Organizational skills are a must.
Minimum Qualifications
Minimum of two years of work experience in human services programs or public service.
Required to have a background check and child/adult maltreatment registry check.
Licensure/Certifications
None required. Other job‑related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements.
Equity, Diversity, and Inclusion Statement
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
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County: Fulton
Posting End Date: April 29, 2026
Job Summary
The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.
Primary Responsibilities
Be prepared to work non-standard work hours, which often include evenings, weekends and holidays; be on a 24‑hour on‑call rotation for up to 7 days at a time.
Operate a motor vehicle safely according to applicable laws at any time of day or night. Have reliable personal transportation; extensive in‑state travel ability; maintain a valid driver’s license and current auto insurance.
Work with families experiencing poverty, addiction, and/or neglectful or abusive situations; lift weight (e.g., picking up children) up to 50 lbs.; transport children and adults; handle complex situations; problem‑solve; manage stress.
Assess client eligibility and provide individualized case management.
Develop service plans tailored to client needs.
Conduct home visits, interviews, and risk assessments.
Maintain detailed case records and documentation.
Advocate for clients in legal, medical, and housing matters.
Knowledge and Skills
Knowledge of crisis intervention and de‑escalation techniques.
Knowledge of Arkansas social service laws, policies, and regulations.
Ability to analyze client needs and create action plans.
Understanding of behavioral health and protective services.
Preferred Qualifications
Formal education of a bachelor’s degree; experience may substitute for a degree.
Experience working with children and/or families, community engagement or community resources.
Public speaking and computer experience preferred.
Organizational skills are a must.
Minimum Qualifications
Minimum of two years of work experience in human services programs or public service.
Required to have a background check and child/adult maltreatment registry check.
Licensure/Certifications
None required. Other job‑related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements.
Equity, Diversity, and Inclusion Statement
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
#J-18808-Ljbffr