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Financial Counselor-Monroe

EvergreenHealth, Monroe, WA, United States


Description
Wage Range: $23.91 - $36.71 per hour. Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary
Provides customer service and financial counseling which includes working with patients regarding their financial ability to pay and provides estimates/quotes to patients and physician's office. Adheres to EvergreenHealth's Financial Clearance policy.

Primary Duties

Informs patients of hospital’s financial policies and procedures.

Identifies the need for financial counseling.

Sets up payment arrangements with patients following EvergreenHealth’s guidelines.

Provides price quotations/estimates for patients and physicians in a timely and accurate manner and determines appropriate deposit due at the time of service.

Responsible for point-of-service collections.

Works with the third party Medicare eligibility vendor and follows the referral process for self-pay patients based on financial screening.

Performs other duties as assigned.

License, Certification, Education or Experience
REQUIRED

High School graduate or equivalent

Excellent communication skills to effectively obtain information from patients, physicians, other clients.

Ability to function independently, organize work, multitask, and establish priorities.

Numerical ability is required to discuss financial arrangements including deposit requirements.

Knowledge of insurance payers and the use of electronic systems for eligibility and verification.

DESIRED

Vocational training or college degree in the healthcare setting.

2 year prior experience in a hospital or medical setting

Working knowledge of insurances.

Knowledge of medical terminology.

Benefit Information
Choices that care for you and your family. At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Medical, vision and dental insurance

On-demand virtual health care

Health Savings Account

Flexible Spending Account

Life and disability insurance

Retirement plans (457(b) and 401(a) with employer contribution)

Tuition assistance for undergraduate and graduate degrees

Federal Public Service Loan Forgiveness program

Paid Time Off/Vacation

Extended Illness Bank/Sick Leave

Paid holidays

Voluntary hospital indemnity insurance

Voluntary identity theft protection

Voluntary legal insurance

Pay in lieu of benefits premium program

Free parking

Commuter benefits

This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW.

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