IT Service Desk Technician — Windows, AD & 365 Specialist

Diality is seeking an IT Support Specialist to provide Tier 1 support for hardware and software issues, document resolutions, and manage user accounts in Irvine, California. The role requires 2-4 years of IT support experience and proficiency in Windows OS and Active Directory. Strong customer service and troubleshooting skills are essential. The position offers a primarily office-based environment with minimal travel requirements and opportunities to ensure compliance in IT operations.
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