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Customer Service Rep(05150) -2106 SW 13th St

Domino's, Gainesville, FL, United States


Domino's Customer Service Representative
Provide exceptional service, make pizzas, and maintain store operations. This position is ideal for students, part‑time or full‑time workers looking for a flexible schedule.

Responsibilities

Demonstrate a friendly, positive attitude and excellent customer service skills

Take orders over the phone and in person

Handle customer concerns

Cash handling and making correct monetary change

Upselling to increase sales

Produce high‑quality pizzas, including dough handling and toppings

Control food portions and ensure quality standards

Maintain hygiene and food safety protocols

Prepare food items as needed for service

Perform general cleaning duties

General Job Duties

Operate all equipment in the store

Stock ingredients from delivery area to storage, work area, and walk‑in cooler

Prepare products for service

Receive and process telephone orders

Take inventory and complete associated paperwork

Clean equipment and facility daily

Communication Skills

Comprehend and give correct written instructions

Communicate verbally with customers and co‑workers, process orders over the phone and in person

Essential Functions & Skills

Perform basic arithmetic accurately and quickly (may use calculator)

Make correct monetary change

Use verbal, writing, and telephone skills to take and process orders

Coordinate eye‑hand movements rapidly and accurately to make precise movements

Enter orders using a computer keyboard or touch screen

Push trays on dollies (24–30 trays, up to 7.5 pounds force)

Pull trays when necessary

Climbing

Infrequently navigate stairs or climb ladders to change prices on signs, wash walls, or perform maintenance

Stooping/Bending

Perform forward bending at the waist at the pizza assembly station (30–45 seconds repeatedly during the day)

Occasional lateral knee flexion while standing at the station

Forward bending also at the front counter and when stocking ingredients

Crouching/Squatting

Occasional crouching and squatting to stock shelves and clean low areas

Reaching

Continuous reaching that includes up, down, and forward motions

Hand Tasks

Consistent eye‑hand coordination and use of hands throughout the day

Use of one or both hands for frequent activities

Shape pizza dough requiring frequent and forceful use of forearms and wrists

All information will be kept confidential according to EEO guidelines.

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