Booking Assistant
Pawfect Shine, Baton Rouge, LA, United States
About Pawfect Shine
Pawfect Shine is a professional pet grooming and wellness service dedicated to providing safe, clean, and high‑quality care for pets while delivering an outstanding customer experience. Our team values organization, professionalism, and compassionate service.
Job Summary
We are seeking an organized and customer‑focused Booking Assistant to manage appointment scheduling and client communications at our Baton Rouge location. This role plays a key part in ensuring smooth daily operations and a seamless booking experience for pet owners.
Responsibilities
Schedule and confirm grooming and wellness appointments
Answer incoming calls, emails, and booking inquiries
Provide information about services, pricing, and availability
Maintain accurate client and pet records
Coordinate schedules with grooming staff
Send appointment reminders and follow‑ups
Assist with front desk support during peak hours
Qualifications
High school diploma or equivalent required
Strong communication and phone etiquette skills
Basic computer proficiency and scheduling software experience
Excellent organizational and multitasking abilities
Comfortable working in a pet‑friendly environment
Reliable, detail‑oriented, and professional
Benefits
Competitive hourly pay
On‑the‑job training
Employee discounts on pet grooming services
Supportive team environment
Opportunities for growth within the company
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Pawfect Shine is a professional pet grooming and wellness service dedicated to providing safe, clean, and high‑quality care for pets while delivering an outstanding customer experience. Our team values organization, professionalism, and compassionate service.
Job Summary
We are seeking an organized and customer‑focused Booking Assistant to manage appointment scheduling and client communications at our Baton Rouge location. This role plays a key part in ensuring smooth daily operations and a seamless booking experience for pet owners.
Responsibilities
Schedule and confirm grooming and wellness appointments
Answer incoming calls, emails, and booking inquiries
Provide information about services, pricing, and availability
Maintain accurate client and pet records
Coordinate schedules with grooming staff
Send appointment reminders and follow‑ups
Assist with front desk support during peak hours
Qualifications
High school diploma or equivalent required
Strong communication and phone etiquette skills
Basic computer proficiency and scheduling software experience
Excellent organizational and multitasking abilities
Comfortable working in a pet‑friendly environment
Reliable, detail‑oriented, and professional
Benefits
Competitive hourly pay
On‑the‑job training
Employee discounts on pet grooming services
Supportive team environment
Opportunities for growth within the company
#J-18808-Ljbffr