Technical Program Manager
EG4 Electronics, Sulphur Springs, TX, United States
The Technical Program Manager, Grid Services, serves as the architect and owner of EG4’s Grid Services API Platform, combining advanced technical integration with program management and partner onboarding expertise. This role bridges hardware capabilities with utility-grade requirements, overseeing the technical execution of API-to-API integrations, and ensuring every battery in the EG4 fleet is "VPP ready." In addition to defining system requirements, specifications, and validation processes, the Senior Technical Program Manager takes full technical ownership of cross-functional programs, builds scalable processes for partner onboarding and integration, and drives program operations to meet evolving grid demands. The role is responsible for maintaining rigorous compliance standards, coordinating with internal and external stakeholders, and fostering strong partner relationships to support the expansion and reliability of EG4’s grid services platform.
Key Responsibilities
API Platform Architecture & Partner Integration Ownership
Own the technical architecture and development of the Grid Services API Platform, ensuring robust scalability and reliability.
Drive partner onboarding and integration efforts, coordinating technical requirements, process documentation, and timelines for utility and aggregator partners.
Direct the transition of legacy integrations to modern API and EMS platforms, fostering seamless migration and operational continuity.
Oversee the development and maintenance of backend services for the virtual power plant, emphasizing high availability and publisher/subscriber architecture.
Program Management & Cross-functional Coordination
Lead the programs with cross-functional teams—including Software, Firmware, Operations, and Customer Success—to execute grid service programs and deliver on feature roadmaps.
Establish and optimize processes for partner integration, program activation, and operational excellence.
Facilitate technical and business communication between internal teams and external stakeholders, translating complex concepts for utility executives and partners.
Technical Compliance & Standards
Ensure full technical compliance with industry standards, including CSIP / IEEE 2030.5, OpenADR, and SunSpec Alliance recommendations.
Oversee telemetry standards, ensuring granular interval data collection (kW, kWh, SOC) for precise grid services and Measurement & Verification (M&V).
Maintain rigorous cybersecurity and data handling protocols to meet utility and ISO/RTO regulated program requirements.
Monitoring, Reliability, and Program Operations
Own the triage process for partner issues and bugs, identifying and resolving root causes for underperformance or anomalies in dispatch events.
Monitor integration health and latency to maintain a 99% performance reliability rate across all active VPP programs.
Identify operational risks and implement technical solutions to prevent “dual-dispatch” conflicts and ensure program integrity.
Track program performance and support continual improvement initiatives to optimize reliability and partner satisfaction.
All other duties assigned.
Required Skills And Attributes
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Energy Systems, or related field.
Experience: 5+ years owning large cross-team technical initiatives, with proven program management experience and a strong understanding of the Software Development Lifecycle (SDLC).
Technical Stack: Proficiency in backend technologies (Python, RestAPI, FastAPI, Java) and SQL databases. Experience with cloud infrastructure (AWS), infrastructure as code (Terraform, AWS CDK), and grid integration tools.
Domain Expertise: Demonstrated experience in VPP/DER integration, SCADA, or grid software platforms. Familiarity with the electric power industry and wholesale electricity markets is highly desirable.
Program Management: Skilled in process building, partner onboarding, and program operations within technical environments.
Communication: Exceptional ability to convey complex technical concepts to business stakeholders and utility executives; strong collaborative skills.
Physical Requirements
This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25+ lbs, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.
EEO Statement
EG4 Electronics is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Key Responsibilities
API Platform Architecture & Partner Integration Ownership
Own the technical architecture and development of the Grid Services API Platform, ensuring robust scalability and reliability.
Drive partner onboarding and integration efforts, coordinating technical requirements, process documentation, and timelines for utility and aggregator partners.
Direct the transition of legacy integrations to modern API and EMS platforms, fostering seamless migration and operational continuity.
Oversee the development and maintenance of backend services for the virtual power plant, emphasizing high availability and publisher/subscriber architecture.
Program Management & Cross-functional Coordination
Lead the programs with cross-functional teams—including Software, Firmware, Operations, and Customer Success—to execute grid service programs and deliver on feature roadmaps.
Establish and optimize processes for partner integration, program activation, and operational excellence.
Facilitate technical and business communication between internal teams and external stakeholders, translating complex concepts for utility executives and partners.
Technical Compliance & Standards
Ensure full technical compliance with industry standards, including CSIP / IEEE 2030.5, OpenADR, and SunSpec Alliance recommendations.
Oversee telemetry standards, ensuring granular interval data collection (kW, kWh, SOC) for precise grid services and Measurement & Verification (M&V).
Maintain rigorous cybersecurity and data handling protocols to meet utility and ISO/RTO regulated program requirements.
Monitoring, Reliability, and Program Operations
Own the triage process for partner issues and bugs, identifying and resolving root causes for underperformance or anomalies in dispatch events.
Monitor integration health and latency to maintain a 99% performance reliability rate across all active VPP programs.
Identify operational risks and implement technical solutions to prevent “dual-dispatch” conflicts and ensure program integrity.
Track program performance and support continual improvement initiatives to optimize reliability and partner satisfaction.
All other duties assigned.
Required Skills And Attributes
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Energy Systems, or related field.
Experience: 5+ years owning large cross-team technical initiatives, with proven program management experience and a strong understanding of the Software Development Lifecycle (SDLC).
Technical Stack: Proficiency in backend technologies (Python, RestAPI, FastAPI, Java) and SQL databases. Experience with cloud infrastructure (AWS), infrastructure as code (Terraform, AWS CDK), and grid integration tools.
Domain Expertise: Demonstrated experience in VPP/DER integration, SCADA, or grid software platforms. Familiarity with the electric power industry and wholesale electricity markets is highly desirable.
Program Management: Skilled in process building, partner onboarding, and program operations within technical environments.
Communication: Exceptional ability to convey complex technical concepts to business stakeholders and utility executives; strong collaborative skills.
Physical Requirements
This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25+ lbs, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.
EEO Statement
EG4 Electronics is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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