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Quality Control Manager

Fourth Floor, California, MO, United States


Role: Quality Manager, Beauty & Personal Care
This is a hybrid role in Los Angeles, CA. Must have ability to be onsite 3-4 days a week

Leadership experience required.

In this role you will:

Establish and develop quality control processes, protocols, and documentation standards specifically for

cosmetic formulations and packaging .

Monitor and ensure compliance with

MoCRA , applicable state and federal regulations (FDA), and international standards (e.g., ISO 22716).

Implement and improve quality systems for

Good Manufacturing Practices (GMP)

in a beauty environment.

Manage day-to-day operations of the Quality Department, including oversight of

stability testing and microbiological results .

Ensure process is maintained for control of documents (Master Batch Records, Formulas, and Specifications).

Develop and maintain the company change control system for

reformulations and packaging updates .

Evaluate and approve raw material suppliers and

contract manufacturers (CMOs)

through the Supplier Approval process.

Ensure products meet the company’s aesthetic and safety standards, including

organoleptic checks (color, odor, texture) .

Review QC test results (pH, viscosity, gravity, etc.), documenting and distributing feedback to Product Development and Operations.

Perform

batch release

for bulk formulas and finished goods (skincare, color cosmetics, or hair care).

Provide support for resolving

consumer complaints

related to product performance or adverse reactions.

Manage investigations into deviations or out-of-specification (OOS) results, implementing

CAPAs

to prevent batch failures.

Report on key quality metrics, such as

rework rates and supplier performance , to management.

Experience:

A minimum of five (5) years’ experience in Quality within the

cosmetic, OTC, or personal care

industry.

Strong background in data collection and analysis related to

formulation stability and ingredient integrity .

Education:

Bachelor’s degree in

Chemistry, Chemical Engineering, Biology , or a related Life Science field.

Skills:

Proficient in digital quality tracking tools and Microsoft Office (Excel, SharePoint).

Familiarity with

INCI labeling requirements

and cosmetic safety documentation (SDS/COA).

Ability to manage multiple product launches simultaneously without compromising quality.

Strong interpersonal skills for collaboration between

R&D, Marketing, and Supply Chain .

Ability to travel as required for

factory audits and on-site production starts .

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