Service Manager
Bish's RV, Inc., Lincoln, NE, United States
Company Description
Bish’s RV is the largest family‑owned RV dealer in the U.S., with over 30 years of experience helping families create lasting camping memories. Established in Idaho Falls, Idaho, Bish’s RV has grown from humble beginnings into a nationwide network of dealerships. Built on a foundation of honesty, fair dealings, and exceptional customer service, the company treats every customer like family. Bish’s RV is committed to matching customers with the perfect RVs to fit their needs and lifestyles while ensuring an unmatched buying experience. Be part of the team at Bish’s RV and contribute to a legacy where memories begin.
Role Description
This is a full‑time, on‑site role for a Service Manager based in Lincoln, NE. The Service Manager will oversee and manage all aspects of the service department to ensure efficient operations and exceptional customer satisfaction. Responsibilities include leading and mentoring the service team, scheduling and supervising repairs, maintaining service quality standards, communicating with customers about maintenance and repair needs, and ensuring the department meets performance and financial goals.
Qualifications
Leadership and team management skills with experience in supervising and mentoring staff
Knowledge of service operations, repair scheduling, and maintenance procedures
Customer service and communication skills to effectively liaise with clients and address their needs
Organizational and problem‑solving skills to ensure efficient department workflow and issue resolution
Experience in the RV, automotive, or related industry is a plus
Proficiency with service and scheduling software
A high school diploma or equivalent is required, with additional training or certification in automotive or RV repair considered an advantage
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Bish’s RV is the largest family‑owned RV dealer in the U.S., with over 30 years of experience helping families create lasting camping memories. Established in Idaho Falls, Idaho, Bish’s RV has grown from humble beginnings into a nationwide network of dealerships. Built on a foundation of honesty, fair dealings, and exceptional customer service, the company treats every customer like family. Bish’s RV is committed to matching customers with the perfect RVs to fit their needs and lifestyles while ensuring an unmatched buying experience. Be part of the team at Bish’s RV and contribute to a legacy where memories begin.
Role Description
This is a full‑time, on‑site role for a Service Manager based in Lincoln, NE. The Service Manager will oversee and manage all aspects of the service department to ensure efficient operations and exceptional customer satisfaction. Responsibilities include leading and mentoring the service team, scheduling and supervising repairs, maintaining service quality standards, communicating with customers about maintenance and repair needs, and ensuring the department meets performance and financial goals.
Qualifications
Leadership and team management skills with experience in supervising and mentoring staff
Knowledge of service operations, repair scheduling, and maintenance procedures
Customer service and communication skills to effectively liaise with clients and address their needs
Organizational and problem‑solving skills to ensure efficient department workflow and issue resolution
Experience in the RV, automotive, or related industry is a plus
Proficiency with service and scheduling software
A high school diploma or equivalent is required, with additional training or certification in automotive or RV repair considered an advantage
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