
Enterprise Resources Planning Business Analyst
Insight Global, Puyallup, WA, United States
Role Overview Insight Global Client is seeking a Senior ERP Business Analyst to lead stabilization, optimization, and long-term scalability of its ERP system (DMSi Agility) across manufacturing, sales, inventory, and operations. This is a hands‑on, execution‑first role requiring strong cross‑functional partnership, ownership, and the ability to lead without direct authority. The immediate priority is correcting and standardizing BOMs (Bills of Materials) and related ERP processes, with the expectation that core ERP issues are fully resolved within 12 months. The role begins heavily executional and evolves into ongoing stakeholder partnership and system governance.
Key Responsibilities
Lead ERP fixes, enhancements, and process improvements across manufacturing and order‑to‑cash workflows
Own ERP configuration including BOMs, routings, item master data, and work order codes; Identify, redesign, and document current‑ and future‑state processes; create and maintain SOPs
Act as a cross‑functional consensus builder across Sales, Operations, Production, Purchasing, and Finance
Lead ERP testing, validation, and user acceptance for upgrades and new functionality
Serve as ERP subject‑matter expert and primary problem‑solver for production and operational issues
Develop training documentation and support end‑user training to drive adoption and consistency
Partner with Purchasing and Sales on discontinued products, inventory depletion, and item deactivation
Independently manage multiple ERP initiatives in a fast‑paced, ambiguous environment
Required Skills and Experience
5–7+ years supporting and configuring ERP systems in a manufacturing environment
Proven experience leading ERP projects or major system/process improvements
Strong hands‑on experience with BOMs, routings, and production master data
Ability to operate in a matrixed organization and influence without authority
Strong communication, documentation, and stakeholder management skills
Comfortable navigating ambiguity and building processes independently
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Key Responsibilities
Lead ERP fixes, enhancements, and process improvements across manufacturing and order‑to‑cash workflows
Own ERP configuration including BOMs, routings, item master data, and work order codes; Identify, redesign, and document current‑ and future‑state processes; create and maintain SOPs
Act as a cross‑functional consensus builder across Sales, Operations, Production, Purchasing, and Finance
Lead ERP testing, validation, and user acceptance for upgrades and new functionality
Serve as ERP subject‑matter expert and primary problem‑solver for production and operational issues
Develop training documentation and support end‑user training to drive adoption and consistency
Partner with Purchasing and Sales on discontinued products, inventory depletion, and item deactivation
Independently manage multiple ERP initiatives in a fast‑paced, ambiguous environment
Required Skills and Experience
5–7+ years supporting and configuring ERP systems in a manufacturing environment
Proven experience leading ERP projects or major system/process improvements
Strong hands‑on experience with BOMs, routings, and production master data
Ability to operate in a matrixed organization and influence without authority
Strong communication, documentation, and stakeholder management skills
Comfortable navigating ambiguity and building processes independently
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