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Administrative Intern I - PROJECT MANAGEMENT OFFICE (Operations)

Washington State Office of the Insurance Commissioner, Olympia, WA, United States


Recruitment Information
This recruitment will remain open until May 5, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on April 28, 2026. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!
The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Administrative Intern I – Project Management Office position. This role is within the Operations Division and is based out of our Tumwater Office.

We are an employer of choice!

Meaningful work: Ensure a healthy insurance market & protect Washington consumers.

Impactful career: Make a daily difference in the lives of countless Washingtonians.

Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.

Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About The Position
We’re excited to launch the Washington State Office of the Insurance Commissioner’s Internship Program and are looking for motivated college students and recent graduates who are interested in project management, public administration, business operations, or government work to join the Project Management Office (PMO) within the Operations Division.

As an Administrative Intern I, you’ll support a newly established Project Management Office that is focused on improving how projects are planned, coordinated, and delivered across the agency. This is a great opportunity to learn how project management and organizational processes are developed and applied in a real-world public sector setting.

The PMO is in its early stages and is currently focused on building its foundation. This includes understanding how work is managed across the agency, identifying opportunities to improve consistency and coordination, and developing tools and processes to support project tracking and delivery.

In This Role, You May

Help track project tasks, timelines, and deliverables across multiple initiatives

Assist with scheduling meetings, preparing materials, and documenting meeting notes and action items

Organize and maintain project documentation, trackers, and shared files (SharePoint)

Support the development and updates of process documentation, such as SOPs, checklists, and workflows

Assist with compiling information to support PMO planning and reporting activities

Internship Details
This is a non-perm/temporary position lasting 12 weeks, with an expected schedule of 20‑25 hours per week. This is a Washington General Service position. The hourly range for this position is $20.09.

Benefits & Perks

Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.

Wellness programs: Invest in your well‑being with on‑site resources and initiatives.

Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.

Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.

And more! Explore our website for additional benefits: https://www.insurance.wa.gov

Duties

Schedule calendars, prepare documents, and file records according to records management procedures

Enter and manage data in various software systems and compile data to generate reportsAnswer phone calls and respond to emails as needed

Gather information on insurance topics and trends and assist with basic research

Analyze and compile data to support the Office of the Insurance Commissioner’s work

Attend meetings, take notes, and assist with organizing meetings or events/workshops

Assist with office work such as organizing files, preparing presentations, and entering data

Work with staff on assigned projects related to insurance policy and regulatory work

Complete assigned duties and project work in collaboration with the team

Qualifications
Required Qualifications

At least 18 years of age at the time of hire

Completion of at least four semesters or six quarters of work (or equivalent) at an accredited college or university

OR

Recent college graduate (within 6 months of graduation) majoring in Business Administration, Accounting, Finance, Public Administration, Public Policy, Political Science, or a related field

AND

Coursework in project management, change management, data analysis, or related concepts.

Knowledge of proper grammatical constructions and sentence/paragraph development

Knowledge of basic mathematics

Demonstrated ability to follow directions, comprehend directives and regulations, conduct research and compile meaningful written reports

Demonstrated effective verbal and written communication skills

Degree or coursework must be recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) or foreign equivalent. If a degree was awarded outside the United States, candidates must provide a credential evaluation report. Proof of coursework or degree will be required prior to employment.

Preferred/Desired Qualifications

Experience in supporting development of SOPs, checklists, process maps, or other documentation tools

Ability to support meeting coordination, including scheduling, preparing materials, and taking clear notes

Familiarity with SharePoint or similar document management/collaboration tools

Ready to join us?
Learn more about the OIC by visiting our website.

Supplemental Information

This position is represented by the Washington Federation of State Employees (WFSE).

Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).

State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with Administrative Intern I_2026-03365 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.

The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.

If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.

Contact us: For inquiries about this position, please contact recruitment@oic.wa.gov.

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